Software Alternatives & Reviews

Freshcaller VS Mitel

Compare Freshcaller VS Mitel and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Mitel logo Mitel

Business Communications and Collaboration
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • Mitel Landing page
    Landing page //
    2019-04-20

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Mitel

Website
mitel.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Mitel videos

KAPPA BANDA MITEL 1 SLIDES REVIEW/LOOKBOOK

More videos:

  • Review - KAPPA MITEL SLIDE REVIEW😍🔥
  • Review - KAPPA BANDA MITEL 1 SLIDES REVIEW/UNBOXING!🔥

Category Popularity

0-100% (relative to Freshcaller and Mitel)
Communication
65 65%
35% 35
VoIP
48 48%
52% 52
Call Center Software
100 100%
0% 0
Enterprise Communication
50 50%
50% 50

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Mitel

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

Mitel Reviews

Top 10 VoIP providers in 2022
Mitel is a powerful unified communications solution for companies of all sizes. Mitel is an excellent choice for all enterprises due to the numerous ways the product can be installed. The solution is available in the cloud as well as on-premises. Mitel offers a wide range of telephony, collaboration, mobility administration, and contact center capabilities and tools, making...
Source: voip.review
Best Call Center Software: The Complete List (2020 Update)
Mitel provides an enterprise-grade, omnichannel customer experience management platform through MiContact Center. Customers can interact with your business using their preferred device and media.
Top successful VoIP business phone system providers in the market
Mitel is a good solution for businesses that have large call center services. Because they offer the traditional phone system equipment for the in-person customer service staff, that equipment is feature-rich and provides options for the customers to call back, webchat integration and universal queuing. Apart from that, Mitel works well with many other third-party apps. They...
Source: talkroute.com

What are some alternatives?

When comparing Freshcaller and Mitel, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

CloudTalk - Work locally, grow globally

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Phonebooth - Phonebooth is one of the leading voip providers, providing phone systems & phone service for small businesses.