Software Alternatives & Reviews

Freshcaller VS Global Call Forwarding

Compare Freshcaller VS Global Call Forwarding and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Global Call Forwarding logo Global Call Forwarding

Global Call Forwarding offers local and international toll free numbers which can be forwarded to any phone, anywhere in the world.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • Global Call Forwarding Landing page
    Landing page //
    2022-12-27

Global Call Forwarding was launched in 2007 with the goal of becoming an exclusive outlet for toll free and local numbers. The parent company, United World Telecom (UWT), was founded in Florida, USA over twenty years ago in 1996 and originally operated as a callback service provider. With a growing customer portfolio and increased demand, UWT transitioned to being a call forwarding service provider over time and created Global Call Forwarding (GCF) in 2007 as a distinctive brand dedicated to providing international toll free and local numbers.

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Global Call Forwarding

$ Details
paid Free Trial $7.95 / Monthly (For basic plan US to US)
Platforms
Windows Android iOS Cross Platform Mac OSX Web Browser Google Chrome
Release Date
1996 January

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Global Call Forwarding videos

How to Sign up with Global Call Forwarding

Category Popularity

0-100% (relative to Freshcaller and Global Call Forwarding)
Communication
62 62%
38% 38
VoIP
47 47%
53% 53
Enterprise Communication
39 39%
61% 61
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Global Call Forwarding

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

Global Call Forwarding Reviews

  1. Global Call Forwarding has great quality compared to others

    I have an account with Global Call Forwarding for over 3 years now and have never had any issues. Customer service is very friendly and audio for calls has always sounded perfect. I route calls from France to UAE, and there are never any problems with delays or latency.

    👍 Pros:    Quality|Convenience
  2. Excellent service and quality

    I just purchased a 1-800 number for my business and so far the customer service and call quality has been great. I had some questions so I called in and my account manager cleared everything up. He helped me set up call forwarding and voicemail which only took a few minutes.

  3. Global Call Forwarding is Super Reliable

    I’ve been looking for a reliable provider of virtual numbers for a while... and have used multiple companies. My account manager, Nabill, has worked with me one on one and really knows his material. The prices have been sooo competitive. I would recommend Global Call Forwarding for any business that needs international phone services. Thank you!

What are some alternatives?

When comparing Freshcaller and Global Call Forwarding, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

CallHippo - Easy to use Phone System with World-Class Support

CloudTalk - Work locally, grow globally

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.