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Freshcaller VS Asterisk

Compare Freshcaller VS Asterisk and see what are their differences

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Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Asterisk logo Asterisk

An open source telephony switching and private branch exchange service for Linux.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • Asterisk Landing page
    Landing page //
    2021-08-01

Freshcaller

Website
freshworks.com
Pricing URL
Official Freshcaller Pricing
$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September
Edit details

Asterisk

Website
asterisk.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

Freshcaller videos

+ Add

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Asterisk videos

+ Add

Asterisk Knee Braces Review

More videos:

  • Review - The Asterisk War Anime Review
  • Review - The Asterisk War Sucks [Part 1]

Category Popularity

0-100% (relative to Freshcaller and Asterisk)

Freshcaller

Asterisk

Communication
29 29%
Communication
71% 71
VoIP
19 19%
VoIP
81% 81
Call Center Software
100 100%
Call Center Software
0% 0
Enterprise Communication
16 16%
Enterprise Communication
84% 84

User comments

Share your experience with using Freshcaller and Asterisk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Asterisk

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Source: blog.hubspot.com
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.
Source: biz30.timedoctor.com

Asterisk Reviews

We have no reviews of Asterisk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Asterisk seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshcaller mentions (0)

We have not tracked any mentions of Freshcaller yet. Tracking of Freshcaller recommendations started around Mar 2021.

Asterisk mentions (4)

  • Trouble configuring asterix for home pbx with IP phone
    Retrieve the official files from asterisk.org, extract and change directories. Source: 10 months ago
  • SIP server installation
    Perhaps asterisk / FreePBSX or similar would suite your goals? asterisk.org. Bit of a learning curve, but there is lots of documentation and examples too. Source: almost 2 years ago
  • Looking for a Simple Texting Service
    Asterisk? Foss telephoniserver, been around for a long time so mature and solid https://asterisk.org. Source: over 2 years ago
  • Phone Scammer group's open directory
    These are all just sound files, and from what I can recall I'd bet at least 97% are the standard Asterisk (open source PBX software) set (probably core perhaps plus some extras en + es for some). -- It's certainly Alison's voice, and and all the same jokes are there (e.g. zombies, lotso-monkeys). Source: about 3 years ago

What are some alternatives?

When comparing Freshcaller and Asterisk, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

CloudTalk - Work locally, grow globally

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

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