Software Alternatives & Reviews

FreshBooks VS ChatWoot

Compare FreshBooks VS ChatWoot and see what are their differences

FreshBooks logo FreshBooks

The ideal accounting software for small business owners.
Visit Website

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • FreshBooks Landing page
    Landing page //
    2021-11-01
  • ChatWoot Landing page
    Landing page //
    2023-09-01

FreshBooks

$ Details
paid Free Trial $15.0 / Monthly (5 Billable Clients)
Platforms
-

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

FreshBooks features and specs

No features have been listed yet.

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

FreshBooks videos

FreshBooks Review and Pricing for 2019

More videos:

  • Review - Freshbooks Review: Pros, Cons, and Alternatives
  • Review - FreshBooks Review and Getting Started
  • Review - Freshbooks Review (in 2020)
  • Review - Freshbooks Review - What I think after 2 years of using Freshbooks
  • Review - QuickBooks vs FreshBooks (in 2021)
  • Review - Freshbooks Review (Why I left 🤦 and came Back 😃 in 2022)
  • Review - QuickBooks vs FreshBooks - Which One Is Winner? (2022)

ChatWoot videos

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to FreshBooks and ChatWoot)
Accounting
100 100%
0% 0
Customer Support
0 0%
100% 100
Bookkeeping
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FreshBooks and ChatWoot

FreshBooks Reviews

Top 9 NetSuite Alternative Software for Professional Services
Like Xero and QuickBooks, FreshBooks can be a good alternative to NetSuite for users looking for essential financial features. It’s an affordable option for streamlining financial processes and client billing. However, a notable downside frequently mentioned in reviews is issues with customer support, especially response times.
Source: productive.io
5 Best Alternatives to QuickBooks Accounting Software
FreshBooks has three pricing plans with monthly charges ranging from $15 to $55, depending on the number of clients and required features. It also features a custom plan for large businesses. The company periodically offers discount promotions as well, availing its pricing tiers for up to 50% off the nominal cost. FreshBooks’s costs and plans are quite similar to those of...
The 8 Best QuickBooks Alternatives for Small Businesses
FreshBooks requires little in the way of setup, so you can be up and running in minutes. It is best suited for freelancers and sole proprietors. FreshBooks offers a self-employed plan, along with a teams plan for small businesses with multiple users. As an added bonus, FreshBooks includes a highly intuitive interface that even computer novices will be comfortable with.
Source: www.fool.com
7 Best QuickBooks Alternatives for Small Businesses
If you’re worried about getting stuck on an issue with the software and having to wade through pages of online FAQs to try to solve the problem yourself, don’t be. FreshBooks has excellent customer-service associates who respond quickly to your questions, often replying to emails within 90 minutes and to phone calls within three rings.
Source: www.fundera.com
20 best accounting software tools
If you’re looking for a free alternative to the more expensive accounting tools such as QuickBooks and FreshBooks, you can try Wave Accounting – you’ll get a cost-effective invoicing and accounting app that allows card processing and handling payroll.
Source: clockify.me

ChatWoot Reviews

We have no reviews of ChatWoot yet.
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Social recommendations and mentions

Based on our record, ChatWoot should be more popular than FreshBooks. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FreshBooks mentions (3)

  • How do your employees/subcontractors track time?
    Do you want to tie contractor's logged time to specific clients and projects? I was using a PHP application installed on my own server for years and the developer seems to have all but abandoned it so I've been looking for alternatives. I'm currently testing out Freshbooks and after about a month using it, here are my observations:. Source: over 1 year ago
  • How to bill your clients?
    Take a look at dubsado.com and freshbooks.com for ideas. Source: over 1 year ago
  • Good time tracking/invoice software
    Maybe try freshbooks.com, been using them with a company we do business with and hasn't let me down. Also looks like they have time tracking software. Source: almost 3 years ago

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / almost 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing FreshBooks and ChatWoot, you can also consider the following products

Xero - Xero is online accounting for your small business.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

QuickBooks - Business runs better with QuickBooks, the #1 accounting solution for small business.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zoho Books - Smart Accounting for Growing Business

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.