FreeScout
osTicket
Zendesk
Zammad
Freshdesk
HelpScout
ProProfs Help Desk
UseResponse
Sirportly
LiveAgent
Salesforce Service Cloud
Freshdesk
Front
SupportBee
Zoho Desk
GrooveHQ
FreeScout SirportlyBased on our record, FreeScout seems to be a lot more popular than Sirportly. While we know about 12 links to FreeScout, we've tracked only 1 mention of Sirportly. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I think FreeScout is going to be something to consider. Source: about 1 year ago
FreeScout is an open-source, self-hosted version of HelpScout that offers complete privacy and control through a PHP/MySQL application that's easy to deploy. This powerful-yet-lightweight help desk and shared inbox can serve as a nice free alternative to Zendesk/HelpScout for providing efficient customer support. Troubleshootmertr recommends it "for ticketing.". Source: about 1 year ago
I know this gets some hate for not being "pure" open source, but I'm a massive fan of FreeScout (https://freescout.net/). The core is open source, with add-ons you can purchase (one-time purchase per domain). Source: about 1 year ago
For a good open source/self hosted software project, please see https://freescout.net/. Source: over 1 year ago
I have some traction using https://freescout.net/ after Missive was getting too expensive, and it works very well.... Source: over 1 year ago
I'd highly recommend Sirportly, I started using it for my company when my company hit 3 staff and we are still using it now with 12 staff. Great for small businesses as just works out of the box :-). Source: over 2 years ago
osTicket - osTicket is a widely-used open source support ticket system.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Zammad - The Zammad - Help Desk and Ticket System - Community Page
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community