Software Alternatives, Accelerators & Startups

Freelancer.com VS Malcolm App

Compare Freelancer.com VS Malcolm App and see what are their differences

Freelancer.com logo Freelancer.com

Search for jobs related to Www freelancer com homepage or hire on the world's largest freelancing marketplace with 12m+ jobs. It's free to sign up and bid on jobs.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Freelancer.com Landing page
    Landing page //
    2023-09-11
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Freelancer.com

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Freelancer.com features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Freelancer.com videos

Freelancer.com Review - How Much Can You Earn From This Site?

More videos:

  • Review - Freelancer.com | Negative Points

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Freelancer.com and Malcolm App)
Work Marketplace
100 100%
0% 0
Customer Support
0 0%
100% 100
Freelance Marketplace
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Freelancer.com and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Freelancer.com and Malcolm App. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freelancer.com and Malcolm App

Freelancer.com Reviews

Upwork Competitors Breakdown: 14 Sites Like Upwork for Businesses & Freelancers
The doors of Freelancer.com are always open to everyone. There’s practically no impediment to putting your skills to use in any niche.
Source: everhour.com
The 10 Best Alternatives to Upwork
Freelancer can offer a more cost-effective option compared to Upwork, particularly for businesses looking to save on fees. The free job posting option attracts those seeking quality freelancing services without the hefty price tag. Plus, Freelancer’s secure payment system and escrow services offer added peace of mind for both freelancers and businesses.
Source: www.twine.net
UPWORK ALTERNATIVES: THE 10 BEST PLATFORMS FOR FINDING FREELANCERS
Freelancers can create profiles on Freelancermap, where they can showcase their skills, experience, and availability. Clients looking for freelancers can post project listings, describing the requirements and scope of the projects.
Source: medium.com
Best Freelancer.com Alternatives For Hiring Developers
Freelancer.com is one of the many online marketplaces available today where you can find the best developers for your project. However, it is not the best one as other viable options exist. In this article, you will know more about Freelancer.com and know why you should seek alternatives to it. You will also discover the other options you should consider and how they compare...
9 Best Upwork Alternatives
Runner-up, Best overall: Freelancer.com ⇣ has 30 million freelancers on their marketplace. I love its transparency as you receive free bids for your project and you only pay for the work when the gig is completed.

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Freelancer.com seems to be more popular. It has been mentiond 259 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freelancer.com mentions (259)

  • 17 Ways To Make Money Online in Nepal in 2023
    Freelancing platforms like Upwork, Freelancer, and Fiverr provide a gateway to showcase your skills and connect with clients seeking various services. Whether you are a writer, designer, programmer, marketer, or translator, these platforms offer a vast array of opportunities to earn money online by working on projects that match your expertise. Source: 9 months ago
  • how to earn as a teenager in Lucknow?
    I earned at 16-18, learn a skill and become fairly good at it. And make an account on Fiverr. upwork. freelancer.com, etc. Design, code, or anything which can be offered digitally. If you get an order on any of them double down on it. Cold reach-out works, but you've to show something to them as a portfolio. Instagram is a good place, as I did. Source: 11 months ago
  • How does a very large youtube channel with many people working for it financially function?
    If my subscribers and views were multiplied by 100, it would have become a part-time job. I would be declaring income on my tax form, and keeping track of expenses. I might be considering hiring part-time editors on freelancer.com, but since they'd be independent contractors, they'd be just an expense to me. They'd be responsible for their own taxes. Source: 11 months ago
  • What are your problems in regard of freelancer.com?
    I worked on freelancer.com for 3 months doing mostly side gigs. WIth the payment, it wasn't much of an issue for me. The first payment indeed, it was more "special", as in, it took 2 months until I got the money in my account. But any other payment after that, were processed within days (at worst). I had some other issues (due to the country I'm working from), like my VISA card not being accepted so I had to do... Source: 11 months ago
  • What are your problems in regard of freelancer.com?
    I once posted on reddit my thoughts on freelancer.com and I assume, that it does not have a high reputation among other redditors. Someone who hired freelancers on that very site said, that clearing a payment is very difficult on that site, which I could understand. So do you have also faced other problems on that side? I am also waiting for payment since two weeks. Other than that, I think that the layout looks... Source: 11 months ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Freelancer.com and Malcolm App, you can also consider the following products

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Fiverr - One marketplace, millions of professional services.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Toptal - Hire the Top 3% of Freelance Talent®. Toptal is an exclusive network of the top freelance software developers, designers, finance experts, product managers, and project managers in the world.

Zendesk Support - Social Customer Support and Help Desk and Ticketing