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FORM.com VS Qualtrics

Compare FORM.com VS Qualtrics and see what are their differences

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FORM.com logo FORM.com

FORM.com is an enterprise mobile forms software and solutions perfect for optimizing online and offline inspection, audit, compliance operations and more.

Qualtrics logo Qualtrics

Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.
  • FORM.com Landing page
    Landing page //
    2023-09-01
  • Qualtrics Landing page
    Landing page //
    2023-07-27

FORM.com features and specs

  • Customizability
    FORM.com allows for extensive customization to fit specific business needs, from form design to workflow integration.
  • Data Collection
    The platform excels in data collection, offering various input types, offline capabilities, and rich data capture methods.
  • Integrations
    FORM.com supports integrations with several other business systems and software, allowing for smoother data flow and process automation.
  • Advanced Analytics
    The platform offers robust reporting and analytics features, enabling businesses to gain valuable insights from the collected data.
  • Mobile Capability
    FORM.com is accessible via mobile devices, making it easier for field workers and remote employees to use the platform on-the-go.

Possible disadvantages of FORM.com

  • Complexity
    The extensive features and customization options may result in a steeper learning curve for new users who are not familiar with the platform.
  • Pricing
    FORM.com can be pricey, especially for small businesses or startups with limited budgets.
  • Customer Support
    Some users have reported that customer support can be slow to respond or not as helpful as expected.
  • Performance Issues
    Occasional performance issues such as lag or downtime have been noted by some users, which can impact productivity.
  • Initial Setup
    The initial setup and configuration can be time-consuming and may require assistance from IT professionals.

Qualtrics features and specs

  • User-Friendly Interface
    Qualtrics offers an intuitive, easy-to-navigate interface that simplifies survey creation, data collection, and analysis.
  • Customization Options
    The platform provides extensive customization options for surveys, allowing users to tailor questions, appearance, and logic to meet specific needs.
  • Advanced Analytics
    Qualtrics includes powerful analytics tools that can generate actionable insights from data through various analysis techniques and reporting features.
  • Integration Capabilities
    The platform supports integration with numerous third-party applications, enhancing its utility and enabling seamless data flow between systems.
  • Strong Support and Resources
    Qualtrics offers robust customer support and a wealth of resources, including tutorials, webinars, and a comprehensive knowledge base.
  • Scalability
    The platform can efficiently handle a large volume of responses, making it suitable for both small-scale and enterprise-level projects.

Possible disadvantages of Qualtrics

  • Cost
    Qualtrics can be expensive, especially for small businesses or individual users, as pricing is typically aimed at larger organizations.
  • Learning Curve
    While the interface is user-friendly, mastering the more advanced features and functionalities can require significant time and effort.
  • Limited Free Version
    The free version of Qualtrics offers limited functionality compared to the paid versions, which may not meet the needs of all users.
  • Complexity for Simple Surveys
    For very basic survey needs, Qualtrics might be overkill due to its extensive features and complexity.
  • Dependent on Internet Connectivity
    As a web-based platform, Qualtrics requires a stable internet connection, which might be a limitation in areas with poor connectivity.

Analysis of FORM.com

Overall verdict

  • FORM.com is a good choice for businesses that require a customizable, reliable, and scalable solution for data collection and task management. Its comprehensive features and strong support make it a beneficial tool for improving business processes and decision-making.

Why this product is good

  • FORM.com is widely regarded as a dependable solution for businesses seeking customizable data collection and process automation tools. It offers a versatile platform that allows organizations to design forms, conduct inspections, manage tasks, and analyze gathered data effectively. The platform's strengths include its user-friendly interface, robust integration capabilities with other systems, and its flexibility in addressing various industry-specific needs. Additionally, customers often highlight its scalability and the strong support provided by the FORM.com team.

Recommended for

  • Organizations that conduct regular inspections or audits
  • Businesses needing a custom form-building solution
  • Teams looking to streamline data collection and task management processes
  • Industries such as healthcare, manufacturing, and retail that have specific compliance and operational needs

Analysis of Qualtrics

Overall verdict

  • Qualtrics is generally regarded as a good platform, especially for medium to large enterprises that require detailed analytics and reporting. It is praised for its versatility, scalability, and the depth of customization it offers, making it suitable for various types of research and feedback collection initiatives.

Why this product is good

  • Qualtrics is considered a strong platform due to its comprehensive suite of features for experience management. It offers tools for conducting surveys, managing customer relations, employee and product experience, as well as brand experience. The platform is known for its robust analytical capabilities, ease of use, and ability to integrate with other software. These attributes make it a preferred choice for organizations looking to gather actionable insights.

Recommended for

  • Businesses seeking to improve customer experience
  • Organizations looking to enhance employee engagement
  • Marketing teams focusing on brand experience
  • Product teams aiming for detailed product feedback
  • Academics conducting research that requires sophisticated survey tools

FORM.com videos

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Form.com Platform Overview

Qualtrics videos

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Category Popularity

0-100% (relative to FORM.com and Qualtrics)

FORM.com

Qualtrics

Form Builder
16 16%
Form Builder
84% 84
Surveys
12 12%
Surveys
88% 88
Forms And Surveys
9 9%
Forms And Surveys
91% 91
Field Service Management
100 100%
Field Service Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FORM.com and Qualtrics

FORM.com Reviews

  1. Maia Andradji
    The software have been great. By far has the most customizable features of all its competitors

    We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data center. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.

    👍 Pros:    Great set of functions|Third party service integration

Qualtrics Reviews

Is Simplesat better than Qualtrics for customer feedback collection & analysis?
Beyond customer feedback, Qualtrics provides a comprehensive suite of tools for customer experience management, market research, and advanced data analytics. For organizations that leverage Qualtrics’ full range of features, the investment can be well worth it. However, for teams focused primarily on survey collection and analysis, this premium price tends to be too much.
Source: www.simplesat.io
18 Best Culture Amp Alternatives and Competitors of 2024
Qualtrics considers the entire work experience when assessing employee engagement. It measures engagement, discovers pain points, and so on with strong survey tools and data. Qualtrics lets firms provide workers with a memorable experience with every interaction.
Source: www.thrivesparrow.com
10 SurveyMonkey Alternatives and Competitors in 2024
Qualtrics simplifies the process of creating, analyzing, and deriving insights from data. Trusted by millions, Qualtrics is the go-to solution for businesses and institutions worldwide. Its versatile web-based research platform empowers organizations to gather valuable information.
Source: clickup.com
10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Qualtrics is one of the most famous experience management companies and has intelligent user feedback tools in its array. It allows you to collect feedback at every meaningful touchpoint and instantly interpret their comments. Using Qualtrics, you can start conversations with customers on any channel and convert their feedback into insights that help improve customer...
Source: www.surveysensum.com
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Qualtrics is a survey tool designed for enterprises. This means their pricing is less competitive than that of Typeform. Qualtrics also requires a higher level of sophistication, and there is a steeper learning curve to using the tool.
Source: survicate.com

Social recommendations and mentions

Based on our record, Qualtrics seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FORM.com mentions (0)

We have not tracked any mentions of FORM.com yet. Tracking of FORM.com recommendations started around Mar 2021.

Qualtrics mentions (12)

  • Ask HN: Who is hiring? (March 2025)
    Qualtrics | Software Engineers | Seattle, Mexico City, Krakow | Full-Time | Hybrid | http://qualtrics.com/ Qualtrics is the leader in experience management, helping businesses improve customer, employee, product, and brand experiences through AI-driven insights and real-time feedback. Here are the roles available: Senior Engineer. - Source: Hacker News / 3 months ago
  • Qualtrics studies don't load unless you use incognito mode
    I use Adblock Plus on Firefox, and what I had to do was add qualtrics.com to the "Allowlisted websites" area. Source: about 2 years ago
  • /r/mturk Daily Discussion - June 01, 2023
    I had the same problem. It looks like it was related to my ad blocker (I use Adblock Plus). Adding qualtrics.com to its allowed list resolved the issue. Source: about 2 years ago
  • Ad Blocker
    It doesnt matter really, However in some HIT's an ad blocker can actually keep the page from loading. I had a few instances where the page loaded nothing because I guess the ad blocker detected it as an ad. You can always whitelist worker.mturk.com and also qualtrics.com links in your ad blocker and still keep the ad blocker on. I use Ublock origin and I have the same links whitelisted so the ad blocker doesnt... Source: over 2 years ago
  • Benin Objects of Brighton Museum - Survey
    My blockers seem to hate qualtrics.com. Source: over 2 years ago
View more

What are some alternatives?

When comparing FORM.com and Qualtrics, you can also consider the following products

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

Google Forms - Simple web forms from Google.

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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