Preferred Patron
Verint Experience Management
Sitecore
Kustomer
Opinionlab
Pendo
Medallia
Decibel Insight
Oracle CX
Smaply
Uxpressia
Custellence
Touchpoint Dashboard
Sitecore
Pointillist
Decibel Insight
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Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.
Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.
Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.
Verint Experience Management SmaplySitecore - Sitecore A/S has produced the Sitecore content management system since 1999.
Uxpressia - Create customer journey maps, personas & impact maps online
Kustomer - Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.
Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness
Opinionlab - When waiting in a long line, standing in a dirty dressing room, or dealing with a rude waitress...
Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.