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Focus Desk VS GoDesk

Compare Focus Desk VS GoDesk and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  3. » Alternatives

Focus Desk logo Focus Desk

Multi-channel service desk & ticketing solution

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Focus Desk Landing page
    Landing page //
    2023-01-01
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Focus Desk

Website
marvelfocusdesk.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Categories
#CRM #Help Desk #Support
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Focus Desk features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to Focus Desk and GoDesk)

Focus Desk

GoDesk

CRM
100 100%
CRM
0% 0
Customer Support
2 2%
Customer Support
98% 98
Help Desk
10 10%
Help Desk
90% 90
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing Focus Desk and GoDesk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

NabeWise - A list of neighborhood favorites that offer travel deals on hotels and attractions our promo code for an extra discount

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

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