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Focus Contact Center VS RingCentral Contact Center

Compare Focus Contact Center VS RingCentral Contact Center and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Focus Contact Center logo Focus Contact Center

Call & Contact Center Software Focus Contact Center

RingCentral Contact Center logo RingCentral Contact Center

The Collaborative Contact Center solution from the industry
  • Focus Contact Center Landing page
    Landing page //
    2021-12-16
  • RingCentral Contact Center Landing page
    Landing page //
    2023-06-16

Focus Contact Center videos

No Focus Contact Center videos yet. You could help us improve this page by suggesting one.

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RingCentral Contact Center videos

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RingCentral Contact Center Review: Incredible call center alternative especially when working remote

More videos:

  • Review - RingCentral Contact Center

Category Popularity

0-100% (relative to Focus Contact Center and RingCentral Contact Center)

Focus Contact Center

RingCentral Contact Center

Communication
11 11%
Communication
89% 89
IVR
100 100%
IVR
0% 0
Customer Support
0 0%
Customer Support
100% 100
Cloud Contact Center
19 19%
Cloud Contact Center
81% 81

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Focus Contact Center and RingCentral Contact Center

Focus Contact Center Reviews

We have no reviews of Focus Contact Center yet.
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RingCentral Contact Center Reviews

10 Best Call Center Software (December 2022)
RingCentral Contact Center is a pricey solution, but it’s a powerful call center platform that can work for almost any growing business. The integrations it supports extend its functionality, so it works well for larger companies that need a full tech stack to include customer relationship management (CRM), help desk software and open application programming interfaces...
Source: www.forbes.com

What are some alternatives?

When comparing Focus Contact Center and RingCentral Contact Center, you can also consider the following products

ClearTouch - ClearTouch offers integrated cloud-based call center software solutions. Discover the unlimited benefits of a Contact Center as a Service (CCaaS). Contact us today!

Dialfire - Cloud Calling at Jet Speed

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

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