Software Alternatives & Reviews

Flock VS Freshworks Customer Service

Compare Flock VS Freshworks Customer Service and see what are their differences

Flock logo Flock

A faster way for your team to communicate

Freshworks Customer Service logo Freshworks Customer Service

Reimagine how you connect with prospects and customers
Visit Website
  • Flock Landing page
    Landing page //
    2022-01-14
  • Freshworks Customer Service Landing page
    Landing page //
    2024-05-06

Flock videos

Flock Review - with Tom Vasel

More videos:

  • Review - Flock Vs Slack
  • Review - CGRundertow FLOCK! for Xbox 360 Video Game Review

Freshworks Customer Service videos

Freshchat Review: Freshchat is like a dashcam for your business

More videos:

  • Review - Freshchat Review: Freshchat
  • Review - Freshchat User Review

Category Popularity

0-100% (relative to Flock and Freshworks Customer Service)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

Share your experience with using Flock and Freshworks Customer Service. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Flock and Freshworks Customer Service

Flock Reviews

20 Telegram Alternatives to Chat With in 2024
Flock is a Telegram alternative that looks a lot like a basic Slack or Discord; it organizes group discussions as a forum. It does, however, also include messaging and calling features: voice + video calling between either two people or groups.
10 Best Telegram Alternatives in 2024
Flock is a cloud based tool which is an alternative option for Telegram and it is widely used in Business or corporate conversations by offering video, audio calling with proper screen sharing facility, and it can be integrated with other business or corporate applications as well. Important messages can be pinned using this app.
15 Best Instant Messaging Apps for Business
Flock channels streamline team communication, eliminate clutter and make it easy to stay on track. Enhanced video conferencing features allow you to share your screen from any device, and teams can share files effortlessly.
Source: clariti.app
14 of the Best Slack Alternatives for 2022
Flock is a workplace chat software that claims to run faster than Slack. In addition to regular communication features like instant chat, audio, and video calls, it also offers built-in polls, reminders, notes, and to-dos snippets.
10 Tried and True Telegram Alternatives
In addition to the standard team communication tools like chat and audio and video calls, Flock connects to Google Drive so you can share files directly into the chat. Then, through built-in polls, you can quickly vote on the best course of action for your team.
Source: www.brosix.com

Freshworks Customer Service Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Social recommendations and mentions

Based on our record, Freshworks Customer Service should be more popular than Flock. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Flock mentions (2)

Freshworks Customer Service mentions (3)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / almost 2 years ago
  • Additive styling with Crayons
    In this post, we are going to take a look at the CSS utilities feature provided by the Crayons Component Library from Freshworks. The CSS utilities is a set of utility classes similar to Tailwind CSS which will help you to style your HTML elements inside your Marketplace apps for Freshworks products. - Source: dev.to / almost 2 years ago
  • Language related data science
    What does that mean for you? If you enjoy NLP and want to specialize in it, go get a job/internship at a company like jarvis.ai or freshworks.com (i google'd these two). Applications for NLP for MOST companies are limited and there are bigger problems to solve that generalists can handle. Even if a company is looking for an NLP Lead chances are they don't actually need it (exceptions would occur when the company's... Source: over 2 years ago

What are some alternatives?

When comparing Flock and Freshworks Customer Service, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mattermost - Mattermost is an open source alternative to Slack.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website