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Five9 VS Phone.com

Compare Five9 VS Phone.com and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Phone.com logo Phone.com

VOIP Business Phone Service + Virtual PBX
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Phone.com Landing page
    Landing page //
    2023-09-14

Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Phone.com videos

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Google Voice vs Grasshopper vs RingCentral vs Phone.com (in 2020)

More videos:

  • Review - Phone.com review
  • Review - Phone.com Review - GetVoIP.com

Category Popularity

0-100% (relative to Five9 and Phone.com)

Five9

Phone.com

Communication
90 90%
Communication
10% 10
VoIP
71 71%
VoIP
29% 29
Enterprise Communication
85 85%
Enterprise Communication
15% 15
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Phone.com

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Phone.com Reviews

10 Best Business VoIP Phone Services for Small Businesses (2020)
Phone.com is the best business phone service for small businesses. It comes with a call routing service, call forwarding, fax, caller ID, multi-line (conference) calling, and more. Phone.com has both app-based and web-based panels to manage calls online.
Source: www.isitwp.com
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
Hosted PBX replaces your current phone company, routes calls through a router, and most likely uses IP phones Minimizes OPEX and results in major CAPEX savings. It is a professional enterprise-grade phone system that suits businesses of all sizes. It offers enterprise-grade features such as call forwarding, unified messaging (voicemail to email), call hold, find me/follow...
Source: www.geckoandfly.com

Social recommendations and mentions

Based on our record, Phone.com seems to be a lot more popular than Five9. While we know about 33 links to Phone.com, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

Phone.com mentions (33)

  • How to afford cost of living?
    Go to https://phone.com and type "help me write my CV. I am ..." and fill in the gaps. The use that too full in the CV. Source: 12 months ago
  • Advice Needed: 4 Different businesses and need 4 Different Numbers on One Phone
    If possible I'd rather be charged per minute for using the service instead of paying a set monthly fee, since the services that I've found like phone.com are pricey for us since we are brand new and dont expect a lot of calls in the beginning. Source: about 1 year ago
  • Speed dials erasing daily polycom VVX400
    The config gets updated nightly, you need to make the changes thru the phone.com portal if that is a supported feature. Source: about 1 year ago
  • Reminder Call System that works with Zoho One/CRM
    We don't mind paying for an additional system but we'd like it to link or sync with Zoho CRM. We use phone.com for calls so bonus points if there's a secret way to do it with that. :D. Source: about 1 year ago
  • Please join
    It just said http//gartic phone.com anyways if your still here send me another link. Source: about 1 year ago
View more

What are some alternatives?

When comparing Five9 and Phone.com, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

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