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Five9 VS Gmelius

Compare Five9 VS Gmelius and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Gmelius logo Gmelius

Gmelius is the first collaboration platform designed for G Suite and your company's daily tools.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Gmelius Landing page
    Landing page //
    2023-09-07

Gmelius transforms your Gmail / G Suite inbox into your company’s workspace. It seamlessly bridges the gap between external and internal communications like email and chat, while empowering your team with collaborative tools like shared inboxes, shared labels, email notes, kanban boards, and more. And with its new Slack integration, you can stop switching between communication channels, and make your inbox even more collaborative. Gmelius is a complete solution that lets you automate your workflows, and manage your customer and project pipelines from beginning to end - without leaving your inbox and with real-time syncing across all team members and all devices - web & mobile.

Five9 features and specs

No features have been listed yet.

Gmelius features and specs

  • Shared Inbox: true
  • Kanban board: true
  • Automated workflow: true
  • Analytics and Reporting: true

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Gmelius videos

+ Add

Gmelius basic walkthrough

More videos:

  • Tutorial - How to use Gmelius tracking features
  • Review - gmelius.com vs boomeranggmail.com

Category Popularity

0-100% (relative to Five9 and Gmelius)

Five9

Gmelius

Communication
100 100%
Communication
0% 0
Email Productivity
0 0%
Email Productivity
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Five9 and Gmelius. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Gmelius

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Gmelius Reviews

The Best Email Marketing, Sales Prospecting, and Email Automation Software
Gmelius has a free plan, a premium plan, and a business plan. The free plan comes with email tracking, email customizations and limited access to the other features. The premium plan goes for $5 or $7 per month depending on when the billing is done, while the business plan goes for $14 per month and is billed annually.
Source: www.growthmarketingpro.com

Social recommendations and mentions

Based on our record, Gmelius should be more popular than Five9. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

Gmelius mentions (3)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: about 1 year ago
  • CRM RECOMMENDATIONS PLEASE:) (I CAN'T BELIEVE HOW HARD THIS IS!)
    If you want to stay inside Gmail, https://gmelius.com/ is an option. Source: about 1 year ago
  • Email templates in collaborative inbox
    If you wish to collaborate in Google Workspace, especially Gmail, you should consider a Google Partner solution such as Gmelius: https://gmelius.com. Source: almost 3 years ago

What are some alternatives?

When comparing Five9 and Gmelius, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Followup.cc - FollowUp for email is a lightweight productivity suite that keeps your conversations and tasks from slipping through the cracks. Set perfectly timed reminders that arrive at the top of your inbox, right when you need them.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

FollowUpThen - The simplest way to schedule an email reminder

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Front - The platform for exceptional customer service at scale.

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