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Five9 VS Epicor Kinetic

Compare Five9 VS Epicor Kinetic and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Epicor Kinetic logo Epicor Kinetic

Epicor ERP is a global enterprise resource planning solution.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Epicor Kinetic Landing page
    Landing page //
    2023-03-17

Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Epicor Kinetic videos

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Epicor ERP Production Overview

Category Popularity

0-100% (relative to Five9 and Epicor Kinetic)

Five9

Epicor Kinetic

Communication
100 100%
Communication
0% 0
ERP
0 0%
ERP
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Five9 and Epicor Kinetic. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Epicor Kinetic

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Epicor Kinetic Reviews

Best ERP Software 2022: Top Rated ERP Systems Comparison
Epicor ERP is targeted towards Manufacturers, Distributors, Retailers, and Service Providers in small, medium, and large-scale industries. Epicor provides active ERP and Retail solutions along with integration to handle Point of Sale (POS), e-Commerce, and customer relations.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

Epicor Kinetic mentions (0)

We have not tracked any mentions of Epicor Kinetic yet. Tracking of Epicor Kinetic recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and Epicor Kinetic, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

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