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Five9 VS ClearFlask

Compare Five9 VS ClearFlask and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

ClearFlask logo ClearFlask

Open-source Product Feedback Tool with a Public Roadmap and Announcements.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • ClearFlask Landing page
    Landing page //
    2021-11-27

Keep your customers involved in your product development.

ClearFlask is an all-in-one product feedback platform to vote on feature requests, show off a development roadmap and keep everyone informed with announcements.

💬 Customer Feedback: Collect feedback from all your channels into a single funnel. Allow your users discuss and vote on ideas and join in the conversation.

⚖️ Prioritize your backlog: Powerful dashboard to manage incoming feedback and turn it into actionable, prioritized tasks.

🗒️ Public Roadmap: Show your progress and upcoming features in a product roadmap to get your users excited.

📢 Announcements: Let everyone know when you release a new feature. Activate users waiting for a particular feature.

TLDR: Close the feedback-loop between your product and your customers.

Five9 features and specs

No features have been listed yet.

ClearFlask features and specs

  • Feedback: Yes
  • Roadmap: Yes
  • Announcements: Yes

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

ClearFlask videos

+ Add

ClearFlask

Category Popularity

0-100% (relative to Five9 and ClearFlask)

Five9

ClearFlask

Communication
100 100%
Communication
0% 0
User Feedback Management
0 0%
User Feedback Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

Share your experience with using Five9 and ClearFlask. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and ClearFlask

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

ClearFlask Reviews

30+ Customer Feedback Tools comparison
if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...
Source: clearflask.com

Social recommendations and mentions

Based on our record, ClearFlask should be more popular than Five9. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

ClearFlask mentions (2)

  • Self hosted feedback hub
    I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: 12 months ago
  • User Feedback platforms compared
    - UserVoice (Market leader, enterprise only) - ClearFlask (Scalable pricing, customizable, I operate this one) - Canny (Scalable pricing, highly focused, great design). Source: about 3 years ago

What are some alternatives?

When comparing Five9 and ClearFlask, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Upvoty - User feedback in 1 simple overview 🔥

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...

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