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Five9 VS CallFire

Compare Five9 VS CallFire and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

CallFire logo CallFire

Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • CallFire Landing page
    Landing page //
    2023-10-19

Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

CallFire videos

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How Can CallFire Help You?

More videos:

  • Review - CallFire: 5 Fast Facts
  • Review - What Is CallFire?

Category Popularity

0-100% (relative to Five9 and CallFire)

Five9

CallFire

Communication
78 78%
Communication
22% 22
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Phone Numbers
0 0%
Phone Numbers
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

Share your experience with using Five9 and CallFire. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and CallFire

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

CallFire Reviews

Best Call Center Software: The Complete List (2020 Update)
CallFire offers text and calling solutions that help businesses reach more customers. CallFire provides user-friendly, intuitive voice and text connectivity products to both smll and mid-size businesses. Products they offer include high-availability systems, intuitive user interfaces, furious developer support, and customer care.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

CallFire mentions (0)

We have not tracked any mentions of CallFire yet. Tracking of CallFire recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and CallFire, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ooma Office - VoIP-based business phone system solution for small firms

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

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