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Five9 VS BrainCert

Compare Five9 VS BrainCert and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

BrainCert logo BrainCert

BrainCert's all-in-one educational platform gives you all the tools & expertise you need to learn, teach, and collaborate online - all in one place.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • BrainCert
    Image date //
    2023-12-20
  • BrainCert
    Image date //
    2023-12-20
  • BrainCert
    Image date //
    2023-12-20
  • BrainCert
    Image date //
    2023-12-20
  • BrainCert
    Image date //
    2023-12-20
  • BrainCert
    Image date //
    2023-12-20
  • BrainCert
    Image date //
    2023-12-20
  • BrainCert
    Image date //
    2023-12-20
  • BrainCert
    Image date //
    2023-12-20
  • BrainCert
    Image date //
    2023-12-20

BrainCert's Unified Training Platform™ revolutionizes eLearning with a comprehensive, secure solution for every step of your training journey. From impactful employee and customer training to compliance and certification courses, BrainCert scales to meet your needs.

Our platform is perfect for online training, assessments, skills improvement, and proctored exams. Enhance learning with 300+ features like gamification, SCORM content, certificates, video hosting, interactive whiteboards, and integrated virtual classrooms. Boost engagement with customizable landing pages, email marketing, and analytics.

Trust in our commitment to security with SOC2 Type II, ISO 27001:2013, HIPAA, and GDPR compliance. Choose BrainCert for an all-in-one learning solution!

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

BrainCert videos

+ Add

How to get started with BrainCert 2.0

More videos:

  • Review - Elevate Your Teaching Journey with BrainCert 2.0!

Category Popularity

0-100% (relative to Five9 and BrainCert)

Five9

BrainCert

Communication
100 100%
Communication
0% 0
Education
0 0%
Education
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
LMS
0 0%
LMS
100% 100

User comments

Share your experience with using Five9 and BrainCert. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and BrainCert

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

BrainCert Reviews

50 Best Computer-Based Training Tools
BrainCert is a cloud-based virtual classroom that comes with all the features necessary for seamless synchronous and asynchronous collaboration between a presenter and learners. They include video conference in HD, a responsive whiteboard, moderation capabilities, screen sharing, session recording playback, class scheduler, and many more. You can customize your virtual...
Source: www.ispringsolutions.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

BrainCert mentions (0)

We have not tracked any mentions of BrainCert yet. Tracking of BrainCert recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and BrainCert, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

WizIQ - eLearning platform to build your own online academy.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Teachable - Create and sell beautiful online courses with the platform used by the best online entrepreneurs to sell $100m+ to over 4 million students worldwide.

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