Software Alternatives, Accelerators & Startups

Five9 VS BonitaSoft

Compare Five9 VS BonitaSoft and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

BonitaSoft logo BonitaSoft

Bonita BPM is a BPM-based application platform that is designed to help users build highly...
  • Five9 Landing page
    Landing page //
    2023-05-12
  • BonitaSoft Landing page
    Landing page //
    2023-02-03

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

BonitaSoft videos

Process automation made easy - Bonita BPM 7 video review

More videos:

  • Review - Bonita BPM 7, developer-friendly for engaging applications

Category Popularity

0-100% (relative to Five9 and BonitaSoft)
Communication
100 100%
0% 0
BPM
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and BonitaSoft

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

BonitaSoft Reviews

10 Best Open Source BPM Tools
The Bonita interface allows you to design, execute and optimize business processes. All this while it guarantees you an essential level of control. It aims at the continuity of your service while facilitating the task of employees.
20 Free Open Source BPM Software for Businesses in 2021
Bonita BPM is an open source business process management software which helps businesses create a seamless and personalized user experience in enterprise grade applications. With Bonita BPML tool, businesses can create, run, monitor and, improve business processes. The software helps businesses stay connected to their data and make it accessible across the organisation, to...

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

BonitaSoft mentions (0)

We have not tracked any mentions of BonitaSoft yet. Tracking of BonitaSoft recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and BonitaSoft, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Camunda - The Universal Process Orchestrator

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

ProcessMaker - ProcessMaker is an easy to use BPM and workflow software solution. It is used to design, automate, and deploy business processes of any kind.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

jBPM - jBPM is a flexible Business Process Management (BPM) Suite.