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Five9 VS Camunda

Compare Five9 VS Camunda and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Camunda logo Camunda

The Universal Process Orchestrator
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Camunda Landing page
    Landing page //
    2022-04-16

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Camunda videos

+ Add

CamundaCon 2018: The Role of Workflows in Microservices (Camunda)

More videos:

  • Review - 5 Camunda advanced topics
  • Review - Camunda, The Universal Process Orchestrator

Category Popularity

0-100% (relative to Five9 and Camunda)

Five9

Camunda

Communication
100 100%
Communication
0% 0
BPM
0 0%
BPM
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Project Management
0 0%
Project Management
100% 100

Questions and Answers

As answered by people managing Five9 and Camunda.

Who are some of the biggest customers of your product?

Camunda's answer:

likeMagic 24 Hour Fitness Atlassian Deutsche Telekom U.S. Department of Veterans Affairs Zalando Amdocs DB Cargo Helsana

User comments

Share your experience with using Five9 and Camunda. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Camunda

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Camunda Reviews

7 Best Business Process Management Tools (2023)
Camunda provides one of the best developer communities to help your team design, build, and automate any complicated business process, with over 100.000 developers. Having such a large network is critical for your team to have a technical reference whenever needed.
Source: theecmconsultant.com
11 Business Process Management (BPM) Software for SMBs
With Camunda, you can connect, collaborate, and scale rapidly. Orchestrate Camunda into the process endpoints your organization needs to automate the flow and bring IT and business together to collaborate effectively.
Source: geekflare.com
12 of the Top-Rated Free and Open-Source BPM Software Solutions
Description: Camunda is an open-source software company providing process automation with a developer-friendly approach that is standards-based, highly scalable, and collaborative for business and IT. The vendor offers visibility into business operations and improves system resilience. The provider’s workflow and decision automation tools enable Camunda to build software...
Source: solutionsreview.com
Top 7 Workflow Software (2020 Reviews)
Camunda also offers Camunda Cloud — a workflow system that’s best for cloud computing workflows, like a shared service process.
Source: clickup.com
10 Best Open Source BPM Tools
Camunda is a lightweight open-source workflow automation tool with extensive scalability. You can build decision tables and BPMN process diagrams with an easy to use application. Using the BPMN specifications, it helps assist the process executions.
Source: wisdomplexus.com

Social recommendations and mentions

Based on our record, Camunda seems to be a lot more popular than Five9. While we know about 15 links to Camunda, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

Camunda mentions (15)

  • Optimizing Decision Making with a Trie Tree-Based Rules Engine: An Experience Report
    In Pictet Technologies, my team relies a lot on decision models. These models allow our business analysts to input Compliance business rules directly into the systems with minimal developer intervention. When I joined the company, we used to use both Drools and Camunda. However, we faced severe memory and performance issues, specifically with Camunda, prompting me to explore alternatives. - Source: dev.to / over 1 year ago
  • How to Communicate Your Process Visually using BPMN as Code
    BPMN is actually a set of standards has been used for years for complex enterprise processes, and nowadays it's becoming more accessible thanks to the development of the new techniques. Web based tooling (like Camunda, BPMN.io), more platforms supporting integrating diagrams into the flows, and remote work culture all helps us to use BPMN easier. Besides all of that, we drive/lead more and more initiatives... - Source: dev.to / over 1 year ago
  • How to Achieve Geo-redundancy with Zeebe
    Bernd Ruecker is co-founder and chief technologist of Camunda as well as the author ofPractical Process Automation with O’Reilly. He likes speaking about himself in the third person. He is passionate about developer-friendly process automation technology. Connect viaLinkedIn or follow him onTwitter. As always, he loves getting your feedback. Comment below orsend him an email. - Source: dev.to / almost 2 years ago
  • Ask HN: Who is hiring? (June 2022)
    Camunda | Senior Frontend Engineer | REMOTE EMEA (Europe, Middle East and Africa) | Full-time At Camunda - https://camunda.com - we have a simple goal: automate any processes, anywhere. All the way from Zalando's online shop to NASA's space missions, processes are everywhere, and at Camunda we have made it our mission to enable organizations to design, automate and improve these processes — no matter where they... - Source: Hacker News / almost 2 years ago
  • Book notes: Turn the Ship Around!
    Camuda and Zeebe are targeted to microservices developers. - Source: dev.to / about 2 years ago
View more

What are some alternatives?

When comparing Five9 and Camunda, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Bizagi - Bizagi is a Business Process Management (BPMS) solution for faster and flexible process automation. It's powerful yet intuitive BPM Suite is designed to make your business more agile.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Kintone - Build business apps and supercharge your company's productivity with kintone's all-in-one...

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