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Five9 VS Apigee

Compare Five9 VS Apigee and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Apigee logo Apigee

Intelligent and complete API platform
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Apigee Landing page
    Landing page //
    2023-05-08

Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Apigee videos

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Apigee Edge: Analytics Demo

More videos:

  • Review - Using Apigee Edge to create and publish APIs that developers love (Google Cloud Next '17)
  • Review - Manage the full API lifecycle with Apigee Edge API platform (Google Cloud Next '17)

Category Popularity

0-100% (relative to Five9 and Apigee)

Five9

Apigee

Communication
100 100%
Communication
0% 0
API Tools
0 0%
API Tools
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
APIs
0 0%
APIs
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Apigee

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Apigee Reviews

Top 9 MuleSoft Alternatives & Competitors in 2024
Apigee, one of the prominent MuleSoft alternatives, stands out as a powerhouse for your team looking for unparalleled integration and automation capabilities. Designed with simplicity and efficiency, Apigee empowers you to streamline processes, enhance connectivity, and propel digital transformation forward.
Source: www.zluri.com
Top 10 Best API Management Tools with Feature Comparison
With Apigee API management solutions, the developers can build and deliver the applications.
Source: www.softwaretestinghelp.com
15 Best Postman Alternatives for Automated API Testing [2022 Updated]
Apigee is an excellent alternative to Postman if you want to try an API tool. This platform helps develop and manage APIs by later fronting services with a proxy. Apigee has two significant components called services and runtime, where services enable API proxies’ creation, management, and deployment. Meanwhile, Apigee runtime is a collection of runtime services. It allows...
Source: testsigma.com
15 BEST SoapUI Alternatives (2022 Update)
Apigee is a cross-cloud API testing tool. It allows the user to measure and test API performance, supports and build API using other editors like Swagger. It offers security and governance policies across all APIs.
Source: www.guru99.com
API Testing with Postman and Postman Alternatives
Apigee is a cross-cloud API testing tool that allows users to measure and test API performance, supports, and builds API using other editors like Swagger. Apigee is one of the leaders in the Gartner Magic Quadrant 2019 for Full Lifecycle API Management for the fourth consecutive time.
Source: www.softwaretestingclass.com

Social recommendations and mentions

Based on our record, Apigee seems to be a lot more popular than Five9. While we know about 16 links to Apigee, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

Apigee mentions (16)

  • What is API Discovery, and How to Use it to Reduce Your Attack Surface
    Implement automated tools like Apigee or Kong to get detailed analytics and security insights for your APIs. - Source: dev.to / 3 months ago
  • Google Announces Machine Learning Powered API Abuse Detection
    Machine learning-powered abuse-detection dashboards are available in Advanced API Security, a feature of Apigee API management that enables customers to quickly detect API security misconfigurations, bad bots, and malicious activities. In addition, the models behind the dashboard are trained to detect business logic attacks by Google’s internal teams to help protect their public-facing APIs. Source: about 1 year ago
  • API Rate Limiting Cheat Sheet
    Gateway-level rate limiting is typically implemented in API gateways such as Kong, Google's Apigee, or Amazon API Gateway. - Source: dev.to / about 1 year ago
  • Hi Reddit! I'm Josh Levine, CTO at Chess.com. AMA!
    Are you considering using Apigee (Edge, on prem, X or hybrid) anytime soon as a middleware? Source: over 1 year ago
  • Review: 10 Top API Mock Tools
    Apigee is a comprehensive platform for designing, building, and testing APIs. It includes a feature called "API mocking," which allows you to create a mock version of your API for testing and development purposes. In addition to the mock feature, Apigee also includes a wide range of tools for API development, including support for API design, documentation, testing, and deployment. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Five9 and Apigee, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Postman - The Collaboration Platform for API Development

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

WSO2 API Manager - WSO2 API Manager is a 100% open source enterprise-class solution that supports API publishing, lifecycle management, application development, access control, rate limiting and analytics in one cleanly integrated system.

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