Software Alternatives, Accelerators & Startups

Five9 VS Amazon Polly

Compare Five9 VS Amazon Polly and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Amazon Polly logo Amazon Polly

Named for a parrot, Amazon Polly is a text-to-speech (TTS) software that makes your text come to life in a natural, authentic way. The software has many lifelike voices, both male and female, and in a variety of languages.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Amazon Polly Landing page
    Landing page //
    2023-04-29

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Amazon Polly videos

Which Text to Speech Program I am Using| Amazon Polly Tutorial For Beginners

More videos:

  • Review - Audioflow Review | Amazing Text to Speech Function beats Amazon Polly
  • Review - Amazon Polly For Beginners - Simple Text to Speech Video

Category Popularity

0-100% (relative to Five9 and Amazon Polly)
Communication
100 100%
0% 0
AI
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Text To Speech
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Amazon Polly

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Amazon Polly Reviews

12 Best Text to Speech Solutions for Business and Personal Use
Get the benefits of using Amazon Polly, such as redistributing and storing speech, real-time streaming, control, customizing speech output, and low cost. Amazon Polly offers an API service that integrates speech synthesis into the application so that you can begin streaming the audio stream or store the file in a standard file format like MP3, raw PCM, and Vorbis.
Source: geekflare.com
How To Convert Articles Into Audio Podcast 2022: (Top Pick)
It gives you a wide range of choices to select from when it comes to choosing voices and languages from Amazon Polly. Believe it or not, this plugin will make your blog flourish.
How to Convert Article into Audio Podcast?
A brilliant WordPress plugin can turn your existing blog posts into audio podcasts, Trinity Audio takes content diversification to another level. It allows you to choose from various Amazon Polly voices and that too in your preferred language.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Amazon Polly seems to be a lot more popular than Five9. While we know about 42 links to Amazon Polly, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

Amazon Polly mentions (42)

  • Create your own AI voice assistant bot with Node.js using Google Bard
    Create a new AWS IAM user and give it access to Amazon Polly. Get the AWS Access Key and AWS Secret Key. - Source: dev.to / 6 months ago
  • Text to speech software for youtube vlogs, IG reels and tik tok?
    Amazon Polly it’s the most realistic text to speech I heard so far. Source: 12 months ago
  • Where there’s a screen there’s a way
    This was a long time ago, so I used Ivona voices and the program TextAloud (though I admit I pirated them because they were/are expensive). Looking into it Ivona was bought by Amazon and replaced by Amazon Polly which looks like it will fulfill your needs pretty well! Source: 12 months ago
  • Level Up Your Blog With Writer Analytics and Text-to-Speech
    I was inspired by a post from Ran Isenberg last week. He created an automation to take his blog posts, run them through Amazon Polly, and create a spoken form of his content. His automation emails him a copy of the output so he can save it on his site and enable readers to listen to the post. This is great for consumers who are in the car or have accessibility needs. - Source: dev.to / about 1 year ago
  • AI replacing voice actors for audiobooks
    Because the “AI software” is likely offered at an API and not everyone is skilled with programming to utilise it meaningfully. See https://aws.amazon.com/polly/. Source: about 1 year ago
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What are some alternatives?

When comparing Five9 and Amazon Polly, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Google Cloud Text-to-Speech - Text to speech conversion powered by machine learning

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

NaturalReader - Main Feature: Full Common Functions: Read Text Files o Text files o MS Word files

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Play.ht - AI Voice and Speech Generation tool