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Firehose Chat VS Simplify360

Compare Firehose Chat VS Simplify360 and see what are their differences

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Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work. featured
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  2. » Videos
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Firehose Chat logo Firehose Chat

firehosechat.com

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Firehose Chat Landing page
    Landing page //
    2018-09-30
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Firehose Chat videos

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Simplify360 videos

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Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Firehose Chat and Simplify360)

Firehose Chat

Simplify360

Customer Support
77 77%
Customer Support
23% 23
Tool
0 0%
Tool
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
Help Desk
100 100%
Help Desk
0% 0

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What are some alternatives?

When comparing Firehose Chat and Simplify360, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

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