Software Alternatives, Accelerators & Startups

Firehose Chat VS Genesys Cloud

Compare Firehose Chat VS Genesys Cloud and see what are their differences

Firehose Chat logo Firehose Chat

firehosechat.com

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Firehose Chat Landing page
    Landing page //
    2018-09-30
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Firehose Chat videos

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Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Firehose Chat and Genesys Cloud)
Customer Support
36 36%
64% 64
Communication
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Live Chat
100 100%
0% 0

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What are some alternatives?

When comparing Firehose Chat and Genesys Cloud, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.