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Genesys Cloud VS JivoChat

Compare Genesys Cloud VS JivoChat and see what are their differences

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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

JivoChat logo JivoChat

JivoChat is a live chat that enables you to talk to visitors on your website
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • JivoChat Landing page
    Landing page //
    2023-06-28

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

JivoChat videos

+ Add

JivoChat Review - Unlimited Live Chat On WordPress & Omnichannel Customer Service

More videos:

  • Review - Mike's JivoChat Live Chat Review - SmartSites Partners

Category Popularity

0-100% (relative to Genesys Cloud and JivoChat)

Genesys Cloud

JivoChat

Communication
100 100%
Communication
0% 0
Customer Support
36 36%
Customer Support
64% 64
Live Chat
0 0%
Live Chat
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

Share your experience with using Genesys Cloud and JivoChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and JivoChat

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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JivoChat Reviews

What are alternatives to LiveChat?
You can try JivoChat: Omnichannel business messenger that helps you connect with your website visitors where they are while increasing conversion rates.
Source: www.quora.com

What are some alternatives?

When comparing Genesys Cloud and JivoChat, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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