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Fileaudit VS PlayVox

Compare Fileaudit VS PlayVox and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Fileaudit logo Fileaudit

FileAudit monitors, archives and reports on access (or access attempts) to sensitive files and folders stored on Microsoft Windows systems.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Fileaudit Landing page
    Landing page //
    2023-03-28
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Fileaudit videos

+ Add

FileAudit | Windows File System Auditing. The Easy Way.

More videos:

  • Review - FileAudit - a first look
  • Review - FileAudit 4 | Windows File System Auditing. The Easy Way.

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Fileaudit and PlayVox)

Fileaudit

PlayVox

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Communication
0 0%
Communication
100% 100
Backup & Sync
100 100%
Backup & Sync
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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What are some alternatives?

When comparing Fileaudit and PlayVox, you can also consider the following products

NetWrix Auditor - Configuration Auditing of IT Infrastructure

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

StealthAUDIT Management Platform - STEALTHbits Technologies is a leader in the Microsoft Infrastructure and Application Management space, with solutions for Data Access Governance, Identity Access Management, Active Directory, and more.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Sophos SafeGuard Encryption - Centrally managed full-disk and file encryption with options to synchronize with award winning Sophos endpoint protection for automated, proactive data protection.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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