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Fellafeeds VS Survaider

Compare Fellafeeds VS Survaider and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Fellafeeds logo Fellafeeds

Fellafeeds is an all-in-one customer feedback platform that is fast and efficient, helping businesses to improve service quality.

Survaider logo Survaider

A Customer Experience Management solution for businesses. Listen to the voice of your customers, and act on it in real time! This is customer service redefined.
  • Fellafeeds Landing page
    Landing page //
    2020-12-19
  • Survaider Landing page
    Landing page //
    2018-09-30

Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.

Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.

  • Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.

  • Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.

  • Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.

Fellafeeds videos

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Survaider videos

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Walmart CX Journey with Survaider

More videos:

  • Review - Survaider - Customer Experience Management solution for businesses.
  • Review - FoundersGyan Episode 47 - How Survaider helps to decode textual reviews!

Category Popularity

0-100% (relative to Fellafeeds and Survaider)

Fellafeeds

Survaider

Business & Commerce
33 33%
Business & Commerce
67% 67
Office & Productivity
100 100%
Office & Productivity
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Online Services
44 44%
Online Services
56% 56

User comments

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What are some alternatives?

When comparing Fellafeeds and Survaider, you can also consider the following products

Walmoo - Walmoo is a simple to use service providing customer loyalty solutions for your business, either you are working in a small or large business.

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

Channelplay Loyalty Program - Channelplay Loyalty Program is a leading loyalty management platform designed for your business to transform the relationships between a brand and its trade partners.

OptCulture - OptCulture is an authentic and reliable customer loyalty software that facilitates businesses to have the right marketing data to streamline their branding campaigns and provides all the optimization required of your marketing needs.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

MCi Apps CRM - MCi Apps CRM is an intelligent customer relationship management platform that allows you to convert your leads into customers.

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