Software Alternatives & Reviews

Feedbucket VS Userback

Compare Feedbucket VS Userback and see what are their differences

Feedbucket logo Feedbucket

Collect website feedback using screenshots and screen recordings, and send them in one click to your favorite project management system through our 2 ways integrations.

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.
  • Feedbucket Landing page
    Landing page //
    2023-09-25

Feedbucket is a website feedback tool for web agencies, streamlining client communication when building new websites. It allows you to easily share screenshots, annotations, or screen recordings through multiple integrations with popular project management tools (Github, Jira, Asana, etc.).

Feedbucket avoids long email chains and endless review processes, saving hours in communication and explanation. Clients don’t have to install anything on their end, they can just start annotating, recording feedback, and showing their ideas live on the website. The best part is all this material is sent straight as a ticket or task to your favorite project management app in one click, allowing 2-ways communication, along with essential information like the user’s operating system, browser, screen size, etc.

  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

Feedbucket

$ Details
paid Free Trial $33.0 / Monthly (Unlimited projects and feedback, all the integrations)
Platforms
-
Release Date
2022 January

Userback

$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-

Feedbucket features and specs

  • Submit annotated screenshots directly from the website: Yes
  • Draw on screen: Yes
  • Automatically join technical information like browser, OS, device...: Yes
  • Show and tell with video feedback: Yes
  • Collaborate together, invite users: Yes
  • Deep, 2-way integration with multiple tools (Asana, Github, Trello, Monday, Jira, etc.): Yes

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

Feedbucket videos

Product tour

Userback videos

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Category Popularity

0-100% (relative to Feedbucket and Userback)
SaaS
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Freelancers
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions and Answers

As answered by people managing Feedbucket and Userback.

Why should a person choose your product over its competitors?

Feedbucket's answer

Feedbucket is the most simple to install and use, it doesn't require any installation from the users who will test your website, and yet has the most complete list of features among comparable tools.

What makes your product unique?

Feedbucket's answer

  • No need for any installation on the user side, they can just use Feedbucket sidebar, their own camera and microphone to record video, etc.
  • Multiple 2-way integrations with all the major project management tools for developers, allowing to keep and organize all your feedback in one place
  • Automatically join technical information to your feedback (device, browser, screen size, etc.)

How would you describe your primary audience?

Feedbucket's answer

We are independent developers, and we have built Feedbucket primarily for small developer agencies who need to organize their client Feedback in the most efficient way.

What's the story behind your product?

Feedbucket's answer

As developers, we were frustrated by some of the shortcomings of the most popular feedback apps, so we simply decided to make our own with all the features and simplicity we were wishing for.

Who are some of the biggest customers of your product?

Feedbucket's answer

Some of our clients are Digital Church, Sunbird, Digital Dominance, Visit Group, Think it First, etc.

User comments

Share your experience with using Feedbucket and Userback. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Userback should be more popular than Feedbucket. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Feedbucket mentions (1)

  • I'm going to roast your business' website, SEO, marketing, or copy (Episode 3!). Drop your link below and let's go.
    This sounds fun. Please roast my copy (I’m from Sweden so I need help) and my business persona. Who is my product for? https://feedbucket.app. Source: over 2 years ago

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 1 year ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 2 years ago

What are some alternatives?

When comparing Feedbucket and Userback, you can also consider the following products

Disprz - AI-powered enterprise learning & skilling suite | Empowering your workforce to build right-skills | Aligning skilling & learning programs with business outcomes

Marker.io - Visual feedback and bug reporting tool for websites

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Compass Workflow - Give your team a clear path to success. Compass is a web-based platform teams use to streamline their workflows and business processes.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Disk Notifier - No downtime with dead simple disk space monitoring