UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Balto - Easy feedback with screenshot / videos for your beta apps
Survicate - Collect feedback on your website and find out more about your visitors.
SessionStack - Record and replay web app issues. See them the way they happened to end users.
Heeduser - Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community
Video Contact Forms by Typeform - Get 10x more personal with your site's visitors from Day 1