FCI CCM is an elegant solution that aims at traversing the gap between business organizations and their customers by assisting them to deliver dynamic, interactive, and personalized Omni-channel communication solutions. Businesses need an Omni-channel Communication platform i.e, a CCM Software that allows them to deliver Real-Time Dynamic Communications at an ease.
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Front - The platform for exceptional customer service at scale.
Messagepoint - Messagepoint is a SaaS-based customer communication management solution that allows organizations to enhance customer experiences with the help of their optimized communication systems.
ISIS Papyrus - ISIS Papyrus is software that offers consolidated, end-to-end solutions for inbound and outbound business communication with your clients.
Adobe Experience Manager - Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.
Striata - Striata provides strategy, software and professional services that enable digital communication across multiple channels and devices.
Quadient Customer Communications Management - In the last blog entry, we went through a quick history of the channels that are involved in a CCM (Customer Communication Manage