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FaciliWorks VS Jira Service Desk

Compare FaciliWorks VS Jira Service Desk and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

FaciliWorks logo FaciliWorks

Web-based maintenance management software

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • FaciliWorks Landing page
    Landing page //
    2023-03-18
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

FaciliWorks videos

+ Add

FaciliWorks 8i - Preventative Maintenance - CyberMetrics.mp4

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to FaciliWorks and Jira Service Desk)

FaciliWorks

Jira Service Desk

CMMS
100 100%
CMMS
0% 0
Help Desk
0 0%
Help Desk
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FaciliWorks and Jira Service Desk

FaciliWorks Reviews

We have no reviews of FaciliWorks yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing FaciliWorks and Jira Service Desk, you can also consider the following products

InnoMaint - Enterprise Asset Management Software (EAM)

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

TeroTAM - TeroTAM is a Unified CMMS software that helps you with Asset management, Asset Tracking, Task and Complain management with tracking within a Single Platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fiix - Fiix addresses the major concerns of customers by making it the easiest solution in the market to get up and running and the easiest to use. It's the fastest path to better maintenance.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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