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Facebook Messenger VS LiveChat

Compare Facebook Messenger VS LiveChat and see what are their differences

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Facebook Messenger logo Facebook Messenger

Facebook Messenger is a faster way to message.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Facebook Messenger Landing page
    Landing page //
    2023-07-21
  • LiveChat Landing page
    Landing page //
    2023-06-16

Facebook Messenger

Website
messenger.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

Facebook Messenger videos

+ Add

The Messenger Review

More videos:

  • Review - Facebook Messenger App Decluttered
  • Review - The Messenger | The Completionist
  • Review - Facebook Messenger Update 2019
  • Review - Facebook Messenger App Review
  • Review - The Messenger - Easy Allies Review
  • Tutorial - How to Use Facebook Messenger - Beginner's Tutorial
  • Tutorial - How To Use Facebook Messenger! (Complete Beginners Guide)

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Facebook Messenger and LiveChat)

Facebook Messenger

LiveChat

Communication
100 100%
Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using Facebook Messenger and LiveChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Facebook Messenger and LiveChat

Facebook Messenger Reviews

10 Best Telegram Alternatives in 2024
Messenger was developed by Meta which is a messaging app and one of the best Telegram alternatives. Messenger is not just only used to send messages but also it is used to send or receive photos, videos, stickers, and files. Messenger allows people to react to other users’ messages and also to interact with bots. People through messenger can use multiple accounts for...
Source: www.geeksforgeeks.org
The 7 best apps you can use as a WhatsApp alternative
Facebook Messenger is an incredibly popular messaging app thanks to its connection to Facebook, and it's available for free for both iPhone and Android (plus you can use it in a browser). It includes all the basics, such as voice, video, and text messaging, as well as stickers and GIFs, if you are interested in that sort of thing. If you're concerned about privacy and...
Source: www.businessinsider.com
The Best Alternatives To Zoom For Remote Meetings
Both WhatsApp and Facebook Messenger support group voice/video calls, but since these are tailored more for basic calls over mobile or the web, you won’t find enterprise-level conferencing features here. If all you need to do is hold a quick check-in with a few colleagues, both apps will work well.
Source: www.lifehacker.com.au
9 best FaceTime alternatives for Android phones
Perhaps the most readily available FaceTime alternative is a service that you're probably already signed up to use. If you're one of the millions of users signed up to Facebook, then you can turn to its free Facebook Messenger app to make one-on-one or group audio and video calls. You can also send your contacts voice messages as well as share other audio, video and photos...
Source: www.tomsguide.com
10 Best Skype Alternatives For Making Free Calls Online
Facebook isn’t saying quits to its own Facebook Messenger and in some ways, this app is better than WhatsApp and a far better Alternative to Skype. For one thing, you only need to sign in using your Facebook account but you can use your phone number to sync contacts for easy integration.
Source: twitgoo.com

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, Facebook Messenger seems to be a lot more popular than LiveChat. While we know about 52 links to Facebook Messenger, we've tracked only 2 mentions of LiveChat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Facebook Messenger mentions (52)

  • Did messenger get rid of the ignore or restrict button?
    I can't see it anymore in messenger.com and it also disappeared in my ios app. I don't see ignore and I also don't see restrict. Source: 7 months ago
  • Facebook Messenger now limits WebP file attachments
    It's occuring on the web application (https://messenger.com/ and https://facebook.com/). - Source: Hacker News / 8 months ago
  • Firefox dont want to render certain website full screen
    Only messenger.com has this issue..How can I fix it? Source: 9 months ago
  • Is there an app/extension/Shortcut that automatically moves downloaded files to specific folders based on the website I downloaded them from?
    I want something to automatically move images I download from messenger.com into my "Facebook Messenger" folder, folders from drive.google.com into my "Google Drive" folder, etc. Currently, I just manually move all the files/folders from the "Downloads" folder to their respective folders in Pictures, Documents, etc. Source: about 1 year ago
  • Google Chrome freezes when entered new URL from fb messenger
    Has anyone got any problems where the whole app freezes when you have entered a new url from messenger.com?? Source: about 1 year ago
View more

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

What are some alternatives?

When comparing Facebook Messenger and LiveChat, you can also consider the following products

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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