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EZPro Service Management VS GoDesk

Compare EZPro Service Management VS GoDesk and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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EZPro Service Management logo EZPro Service Management

Help Desk and Ticketing

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • EZPro Service Management Landing page
    Landing page //
    2021-03-21
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

EZPro Service Management

Website
ezpro.co
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

EZPro Service Management features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to EZPro Service Management and GoDesk)

EZPro Service Management

GoDesk

Customer Support
6 6%
Customer Support
94% 94
Help Desk
13 13%
Help Desk
87% 87
Education
0 0%
Education
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing EZPro Service Management and GoDesk, you can also consider the following products

Front - multi-channel inbox service for collaborative teams

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Abhisi - Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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