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ExitInput VS Wootric

Compare ExitInput VS Wootric and see what are their differences

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Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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ExitInput logo ExitInput

ExitInput improves the site conversion by getting constant feedback from site visitors as they leave.

Wootric logo Wootric

Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.
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  • Wootric Landing page
    Landing page //
    2023-09-18

ExitInput features and specs

No features have been listed yet.

Wootric features and specs

  • Easy Integration
    Wootric offers simple and flexible integration options for various platforms including websites, mobile apps, and APIs, making it convenient to get started quickly.
  • Real-Time Feedback
    Wootric provides real-time feedback collection, enabling businesses to promptly respond to customer concerns and improve satisfaction.
  • NPS, CSAT, CES Tracking
    The platform supports multiple feedback metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), offering comprehensive insights into customer sentiment.
  • Advanced Analytics
    Wootric’s advanced analytics and reporting features allow for in-depth analysis of feedback trends and actionable insights to drive business improvements.
  • Customizable Surveys
    The survey templates and questions are highly customizable, letting businesses tailor the feedback process to their specific needs.
  • Multi-Language Support
    Wootric supports multiple languages, making it a suitable solution for global businesses aiming to reach a diverse audience.
  • Integration with Other Tools
    It integrates seamlessly with a variety of other business tools such as Salesforce, Slack, Intercom, and more, enhancing its utility in different workflows.

Possible disadvantages of Wootric

  • Pricing
    Wootric’s pricing can be relatively high for small businesses or startups, especially if they require advanced features.
  • Limited Free Plan
    The free plan comes with significant limitations in terms of features and the number of responses, which might not be sufficient for larger scale operations.
  • Learning Curve
    While integration is easy, mastering all features and analytics tools can be complex without adequate training or support.
  • Survey Fatigue
    Frequent surveys might lead to customer fatigue, affecting the response rates and the quality of feedback collected.
  • Data Privacy Concerns
    Collecting vast amounts of customer data always comes with privacy concerns, and ensuring compliance with GDPR and other regulations can be challenging.
  • Support Limitations
    Customer support response times and the availability of live support may have limitations depending on the plan and subscription level.

Analysis of Wootric

Overall verdict

  • Overall, Wootric is a strong platform for customer feedback management. It is particularly well-regarded for its user-friendly interface and effective tools for gathering actionable insights. Its capabilities can significantly enhance how businesses understand and respond to customer needs.

Why this product is good

  • Wootric is considered a good choice for businesses looking to gather and analyze customer feedback due to its ease of use, robust features, and integration capabilities. It offers Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys, which are essential for understanding customer sentiment. Its real-time analytics, automated survey distribution, and multi-channel feedback collection help organizations efficiently monitor and improve customer experience.

Recommended for

    Wootric is recommended for small to medium-sized businesses, startups, and enterprises that want to enhance customer satisfaction through structured feedback mechanisms. It is highly suitable for customer experience teams, product managers, and marketers aiming to leverage customer data for strategic decision-making.

ExitInput videos

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Wootric videos

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Wootric Product Overview | Modern Customer Feedback Management Software

More videos:

  • Demo - Wootric NPS Survey Demo (2015)
  • Review - How Wootric Uses NLP and ML to Make Sense of Hundreds of Thousands of Surveys | Wootric

Category Popularity

0-100% (relative to ExitInput and Wootric)

ExitInput

Wootric

Customer Feedback
8 8%
Customer Feedback
92% 92
User Feedback
11 11%
User Feedback
89% 89
Surveys
0 0%
Surveys
100% 100
Feedback
100 100%
Feedback
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ExitInput and Wootric

ExitInput Reviews

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Wootric Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Wootric (an InMoment company) is a customer experience management software that makes use of single-question microsurveys. Most of these surveys include metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES). What’s especially great about this tool is that it can be installed quickly and easily. All feedback (once collected) is...
Source: mopinion.com

What are some alternatives?

When comparing ExitInput and Wootric, you can also consider the following products

Appstark - Appstark is a mobile app feedback and support software.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Pulse Insights - Pulse Insights is a micro survey platform helps clients gain insights from their web and mobile sites.

Delighted - The fastest and easiest way to gather actionable feedback from your customers

BugFeedr - Easily collect product feedback from your users.

Survicate - Collect feedback on your website and find out more about your visitors.

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