Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.
Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.
Genesys Engage - Contact Center Operations
LearnCore - LearnCore is the training and coaching software proven to boost performance for sales and customer success.
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.