Software Alternatives, Accelerators & Startups

eTailInsights VS Delighted

Compare eTailInsights VS Delighted and see what are their differences

eTailInsights logo eTailInsights

eTailinsights provides sales analytics and contact information for eCommerce companies.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • eTailInsights Landing page
    Landing page //
    2022-07-18
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

eTailInsights features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

eTailInsights videos

etailinsights Google Chrome Plugin

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to eTailInsights and Delighted)
Conversion Optimization
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Lead Capture Forms
100 100%
0% 0
Surveys
0 0%
100% 100

User comments

Share your experience with using eTailInsights and Delighted. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare eTailInsights and Delighted

eTailInsights Reviews

We have no reviews of eTailInsights yet.
Be the first one to post

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

eTailInsights mentions (0)

We have not tracked any mentions of eTailInsights yet. Tracking of eTailInsights recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing eTailInsights and Delighted, you can also consider the following products

FormAssembly - Easy drag-and-drop web form builder that integrates with Salesforce, Google Apps, ExactTarget, and...

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

LeadsBridge - LeadsBridge is an all-in-one solution for lead generation that easily helps you fills the gaps connecting over 200 CRM or Email Software.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

CB Insights - CB Insights is a company database for the venture capital and corporate development community.

Survicate - Collect feedback on your website and find out more about your visitors.