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eStreamDesk VS B2Chat

Compare eStreamDesk VS B2Chat and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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eStreamDesk logo eStreamDesk

Ticketed support and e-mail management

B2Chat logo B2Chat

Instant messaging software to unify all of your chats in one single inbox.
  • eStreamDesk Landing page
    Landing page //
    2022-01-01
  • B2Chat Landing page
    Landing page //
    2023-09-15

B2Chat is a platform that lets you unify all of your instant messages in one single inbox. Answer to all of the chats from Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp with the amount of agents you require and from the same platform. Send mass messages, automatic responses, create tags and departaments and get acess to full reports. Use B2Chat with one-click integration to all or some of these channels, adds bots and get ready to not miss a sale on your next chat.

eStreamDesk features and specs

No features have been listed yet.

B2Chat features and specs

  • WhatsApp Integration: Yes
  • WhatsApp Chatbot: Yes
  • WhatsApp Sales Chatbot: Yes
  • WhatsApp Business Access: Yes
  • Reports: Yes
  • Reporting & Analytics: Yes
  • Reporting & Statistics: Yes
  • Report Generator: Yes
  • Audit Trail: Yes
  • Audit Management: Yes
  • Auditing & Reporting: Yes

eStreamDesk videos

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B2Chat videos

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What is B2chat?

Category Popularity

0-100% (relative to eStreamDesk and B2Chat)

eStreamDesk

B2Chat

Help Desk
100 100%
Help Desk
0% 0
Customer Support
13 13%
Customer Support
87% 87
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0

User comments

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What are some alternatives?

When comparing eStreamDesk and B2Chat, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tendant - Tendant Chat is a cloud-based platform that connects your customers to your business through text, video, and live video.

Front - The platform for exceptional customer service at scale.

Myopolis - Myopolis is a business communications platform that uses AI technology to improve the growth of businesses.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Whelp - AI-based Omni channel customer support platform with chat bot system (On premise and cloud based)

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