Hello Ken Behrens: An agent just replied to your ticket: CVT808C Problem. Here is what they said on ticket #25544: Hi, It looks like your using third party software system. Unfortunately, our new version of NVR is not compatible with other software. We have (EseeCloud) for desktop for window CMS. Please download EseeCloud and use it. Https://ipproapp.com/eseecloud Thank you. Source: about 1 year ago

Get one of these cameras. https://reolink.com/. Source: over 1 year ago

Go to reolink.com and open a support ticket indicating what you are missing. If there is an update, they will send you a link to the latest app. Very fast response. Source: over 1 year ago

I'm attempting to warranty a camera I bought from reolink.com, I navigated to their website and contacted support. At first I was receiving support from the email ["support@reolink.com](mailto:"support@reolink.com)" with the emails signed "Reolink Support Team". Eventually I was passed to "Reolink RMA Team (Reolink Support Team)" and they sent this incredibly suspect and oddly worded email. Source: over 1 year ago

Well, that just depends on which features you decide you want in a camera, but if we use the example of the 810B4A bundle you mentioned above... That bundle is just 4x of the 810A camera and the 8ch NVR. So if you bought those separately you wouldn't have the no-UID issue. And it wouldn't be too much more than the bundle. By my math, and going by the prices on reolink.com, separately they would cost $514. The... Source: over 1 year ago

Try to shop on the official reolink web site. We got all our cameras cheaper in official store than those listed on amazon. They deliver cameras almost as fast as amazon too. Source: over 1 year ago