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Eptica VS Phaseware Self Service Center

Compare Eptica VS Phaseware Self Service Center and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Eptica logo Eptica

Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent channels.

Phaseware Self Service Center logo Phaseware Self Service Center

Self Service center allows incident submission, access to knowledgebase, FAQs, and crowdsourcing through forums and communities.
  • Eptica Landing page
    Landing page //
    2023-06-19
  • Phaseware Self Service Center Landing page
    Landing page //
    2023-09-19

Category Popularity

0-100% (relative to Eptica and Phaseware Self Service Center)

Eptica

Phaseware Self Service Center

Customer Support
29 29%
Customer Support
71% 71
Web Portals
29 29%
Web Portals
71% 71
Partner Management
50 50%
Partner Management
50% 50
Help Desk
14 14%
Help Desk
86% 86

User comments

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What are some alternatives?

When comparing Eptica and Phaseware Self Service Center, you can also consider the following products

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

iService - iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Apervita - Apervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.

Magentrix - We are the portal experts. Partner portals & customer portals integrated with your CRM to maintain a single data source.

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

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