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Epicor Kinetic VS CloudTalk

Compare Epicor Kinetic VS CloudTalk and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Epicor Kinetic logo Epicor Kinetic

Epicor ERP is a global enterprise resource planning solution.

CloudTalk logo CloudTalk

Work locally, grow globally
  • Epicor Kinetic Landing page
    Landing page //
    2023-03-17
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

Epicor Kinetic

Website
epicor.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Edit details

Epicor Kinetic features and specs

No features have been listed yet.

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Epicor Kinetic videos

+ Add

Epicor ERP Production Overview

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Epicor Kinetic and CloudTalk)

Epicor Kinetic

CloudTalk

ERP
100 100%
ERP
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

Share your experience with using Epicor Kinetic and CloudTalk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Epicor Kinetic and CloudTalk

Epicor Kinetic Reviews

Best ERP Software 2022: Top Rated ERP Systems Comparison
Epicor ERP is targeted towards Manufacturers, Distributors, Retailers, and Service Providers in small, medium, and large-scale industries. Epicor provides active ERP and Retail solutions along with integration to handle Point of Sale (POS), e-Commerce, and customer relations.
Source: www.softwaretestinghelp.com

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

What are some alternatives?

When comparing Epicor Kinetic and CloudTalk, you can also consider the following products

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

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