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EnjoyHQ VS RingCentral

Compare EnjoyHQ VS RingCentral and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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EnjoyHQ logo EnjoyHQ

A customer research platform for product teams

RingCentral logo RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
  • EnjoyHQ Landing page
    Landing page //
    2023-08-02
  • RingCentral Landing page
    Landing page //
    2023-08-20

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there.

Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's what we call collaborative communications, and it’s at the heart of everything we do.

With our flexible, cost-effective cloud communications and collaboration solutions, we’ve created the ideal workplace, where business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact center and more, we build solutions for every business, no matter how big or small.

EnjoyHQ features and specs

  • Comprehensive Data Aggregation
    EnjoyHQ allows users to integrate data from various sources, including surveys, analytics tools, and customer support platforms, enabling a centralized repository for all user feedback and insights.
  • Collaboration Features
    The platform provides robust collaboration tools that facilitate teamwork, enabling different departments to share insights, comment on feedback, and collectively analyze user data.
  • Customizable Dashboards
    EnjoyHQ offers customizable dashboards which help users to visualize data in a manner that suits their specific needs, enhancing data interpretation and decision-making.
  • Advanced Search and Filtering
    The platform comes with powerful search and filtering capabilities, allowing users to quickly find relevant insights and data points across a large dataset.
  • User-Friendly Interface
    The user interface is intuitive and easy to navigate, making it accessible for team members with varying levels of technical expertise.

Possible disadvantages of EnjoyHQ

  • Cost
    EnjoyHQ can be expensive for small businesses or startups with limited budgets, as its pricing plans are geared towards medium to large enterprises.
  • Learning Curve
    Despite its user-friendly design, the platform has a steep learning curve initially, especially for users who are not familiar with data analysis tools.
  • Limited Offline Access
    EnjoyHQ primarily operates as an online platform with limited offline capabilities, which can be a disadvantage for users who need to access data in areas with poor internet connectivity.
  • Dependence on Integrations
    The utility of EnjoyHQ relies heavily on third-party integrations; if a preferred tool isn’t supported, it may limit the full potential of the platform for some users.
  • Data Overload
    With its extensive data aggregation capabilities, users may experience information overload if they don't employ effective data management and filtering strategies.

RingCentral features and specs

  • Comprehensive Features
    RingCentral offers a wide range of features, including voice, video, messaging, and collaboration tools, making it a one-stop solution for communication needs.
  • Scalability
    The platform is highly scalable, allowing businesses of all sizes to adapt the service to their needs without compromising on functionality or performance.
  • Easy Integration
    RingCentral seamlessly integrates with numerous third-party applications like Google Workspace, Microsoft 365, and Salesforce, enhancing overall productivity.
  • Reliable Uptime
    RingCentral offers a robust and reliable service with high uptime, ensuring that communication channels are consistently available.
  • User-friendly Interface
    The platform is designed with an intuitive and user-friendly interface, making it easy for users to navigate and manage their communication needs.

Possible disadvantages of RingCentral

  • Cost
    RingCentral's pricing can be higher compared to other communication platforms, which might be a concern for smaller businesses on a tight budget.
  • Complex Setup
    Despite its user-friendly interface, the initial setup and configuration can be complex for users who are not tech-savvy.
  • Customer Support
    Some users have reported that customer support can be slow and not always helpful, which can be problematic in resolving urgent issues.
  • Limited Customization
    While RingCentral offers a lot of features, there is limited scope for customization to tailor the service exactly to unique business needs.
  • Occasional Performance Issues
    Users have occasionally experienced glitches and performance issues, particularly during peak usage times.

Analysis of EnjoyHQ

Overall verdict

  • Overall, EnjoyHQ is considered a strong tool for companies looking to consolidate customer feedback and improve their understanding of customer needs and experiences. Its comprehensive feature set and integrations make it a valuable asset for teams focused on enhancing customer experiences and driving product development.

Why this product is good

  • EnjoyHQ, a customer research platform, is generally appreciated for its ability to centralize and organize customer feedback from various sources, making it easier for teams to derive insights and make data-driven decisions. Users often highlight its robust search and filtering capabilities, as well as its integration with popular tools like Slack, Intercom, and Zendesk, which helps streamline workflow and improve collaboration among cross-functional teams.

Recommended for

  • Product managers seeking centralized customer insights to guide feature development.
  • User experience (UX) researchers aiming to analyze qualitative feedback efficiently.
  • Customer support teams looking to identify common issues and trends in customer interactions.
  • Marketing teams wanting to track customer sentiment and feedback from various channels.

Analysis of RingCentral

Overall verdict

  • Overall, RingCentral is a reputable and effective communication platform that meets the needs of modern businesses looking for an all-in-one solution. While it may be more expensive than some alternatives, the range of features and overall performance justify the cost for many users.

Why this product is good

  • RingCentral is considered a solid choice for cloud-based communication solutions due to its comprehensive suite of features that include voice, video, messaging, and collaboration tools. The platform is known for its reliability, scalability, and ease of integration with other business applications. Users appreciate its intuitive interface and strong customer support, making it suitable for businesses of various sizes.

Recommended for

    RingCentral is particularly recommended for small to large businesses seeking an integrated communication and collaboration platform. It is ideal for companies with remote teams who require a reliable, unified system that supports mobile and desktop use. Additionally, businesses looking for advanced features like video conferencing, call center management, and CRM integrations will find RingCentral highly beneficial.

EnjoyHQ videos

+ Add

EnjoyHQ for Product Managers

RingCentral videos

+ Add

RingCentral Review: Getting Started Demo & Tutorial

More videos:

  • Review - RingCentral VOIP Phone System Review 2020 - RingCentral reviews 2020

Category Popularity

0-100% (relative to EnjoyHQ and RingCentral)

EnjoyHQ

RingCentral

User Experience
100 100%
User Experience
0% 0
Communication
0 0%
Communication
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare EnjoyHQ and RingCentral

EnjoyHQ Reviews

We have no reviews of EnjoyHQ yet.
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RingCentral Reviews

Top 10 Webex alternatives in 2024
With integrated workplace communication features, RingCentral has evolved to be a popular Webex alternative. It has Glip, which is exclusively designed to promote team collaboration through video, voice, chat, and more. Other than that, it is also a leading cloud-based phone system provider with advanced call handling and management features.
Source: www.rocket.chat
12 Best Self-hosted Chat Platforms For Team Communication
RingCentral is a cloud-based communication and collaboration platform that was first founded in the year 2015.
Source: www.mirrorfly.com
The 19 Best Call Center Software (& Features You Need) in 2022
RingCentral is a flexible cloud-based phone system that supports desktop and mobile users. One unique feature it provides is "RingOut," which enables one-touch calling from any phone or internet-enabled computer. Additionally, RingCentral has powerful call delegation and answering rules so you can be sure calls are routed to the right individual.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
RingCentral is a unified cloud-based business phone system that delivers team messages, video conferences, and phone calls.
Source: aircall.io
Top 10 VoIP providers in 2022
RingCentral Office is a renowned cloud-based VoIP platform with a wide range of capabilities that should be able to meet the needs of any company phone system. Furthermore, APIs may be used to enhance RingCentral Office’s integration with other apps. RingCentral Office stands apart in the market for medium-sized businesses and enterprises and is a fully-featured cloud PBX...
Source: voip.review

Social recommendations and mentions

Based on our record, RingCentral should be more popular than EnjoyHQ. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

EnjoyHQ mentions (1)

  • Research repository tips
    Other options include EnjoyHQ, Aurelius, and Condens. Out of those 3, I tried Condens last year and gave up on it, because the transcription quality was sub-par. When we were considering which tool to use earlier this year, the video montage option and the ability to do the analysis fully from the tool swayed us, and we ended up picking Dovetail. So it really depends on what you want the repository to do, support... Source: over 3 years ago

RingCentral mentions (3)

  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: over 3 years ago
  • Which international call tracking software ?
    I saw www.calltrackingmetrics.com ; ringcentral.com ; twilio.com ; Zadarma. At this moment it seems that calltrackingmetrics seems to be the first solution I would try because they put in front of their ads the fact to track with google ads. Twilio seems to be too much complex to use and they don't have an iPhone app ; ringcentral I don't know and Zadarma seems good. Source: almost 4 years ago
  • Business Phone Number: Need Help
    I use unitelvoice.com. It works fine has an app and can forward to my cell number. Used to use ringcentral.com it was fine when it worked but support was crap. Source: about 4 years ago

What are some alternatives?

When comparing EnjoyHQ and RingCentral, you can also consider the following products

Dovetail - Mobile Cloud-Based Dental Software

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Condens.io - Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

UserBit - A full-stack qualitative research platform for UX & product teams.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

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