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Engagor VS Zendesk Support

Compare Engagor VS Zendesk Support and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
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Engagor logo Engagor

Powerful social media management, monitoring and analytics software, chosen by brands all over the world to efficiently engage with their social customers.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Engagor Landing page
    Landing page //
    2023-10-14

  engagor.comSoftware by Engagor

Not present

Engagor videos

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How Engagor can help your business

More videos:

  • Review - Engagor: Interface 2 (Dashboards Widgets)

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Engagor and Zendesk Support)

Engagor

Zendesk Support

Social Media Tools
100 100%
Social Media Tools
0% 0
Customer Support
6 6%
Customer Support
94% 94
Help Desk
0 0%
Help Desk
100% 100
CRM
22 22%
CRM
78% 78

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Engagor and Zendesk Support

Engagor Reviews

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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing Engagor and Zendesk Support, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Zoho Desk - Industry's first context-aware Helpdesk Software

Froged - One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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