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Embedery VS HelpScout

Compare Embedery VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Embedery logo Embedery

Build in-web messaging, emails and more around user flows that convert, support and engage your customers.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Embedery Landing page
    Landing page //
    2023-05-09

Embedery is an on-site marketing platform designed to help you achieve more with your online business. We provide powerful features such as customer segmentation to allow you to target customers at different stages of your business, send them emails and show in-web messaging to boost page performance and to see a real impact in sales.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Embedery

Website
embedery.com
Pricing URL
Official Embedery Pricing
$ Details
paid Free Trial €29.99 / Monthly (60,000 element views, 1000 submissions per month)
Platforms
Browser Google Chrome Wordpress JavaScript Safari Magento Internet Explorer Web Shopify Slack Wix Squarespace Vuejs ReactJS
Release Date
2022 August
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

Embedery features and specs

  • Popups: Yes
  • Email sending: Yes
  • Customer data platform: Yes
  • Event based analytics: Yes
  • Reporting: Yes
  • Social proof elements: Yes
  • Forms: Yes
  • Micro Surveys: Yes
  • Multiple team members: Yes
  • Zapier: Yes
  • Variables: Yes

HelpScout features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Embedery and HelpScout)

Embedery

HelpScout

Digital Marketing Tools
100 100%
Digital Marketing Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Marketing Automation
100 100%
Marketing Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Embedery and HelpScout

Embedery Reviews

We have no reviews of Embedery yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Embedery mentions (0)

We have not tracked any mentions of Embedery yet. Tracking of Embedery recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Embedery and HelpScout, you can also consider the following products

OptinMonster - OptinMonster helps to convert abandoning website visitors into subscribers and customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RightMessage - Ask the right questions, pitch the perfect offer

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WisePops - WisePops helps marketers build intelligent website popups and exit popups and also help to grow email list, and promote important events

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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