When I started with https://emailengine.app, a similar product, I also considered releasing it as a SaaS. But looking at the competition, it seemed too complicated for me (just look at the compliance list for Nylas Email API https://www.nylas.com/security/#compliance ). Will be interesting to see how it works out for you. Good luck! - Source: Hacker News / 6 months ago

Oh, yeah, I forgot my pitch. The link is https://emailengine.app - EnailEngine acts as a mail client, basically the same way Thunderbird runs on desktop, or the iPhone Mail on phone, but instead of a GUI it has REST API and instead of desktop notifications it sends JSON webhooks. And instead of a single email account, it can manage thousands of accounts. - Source: Hacker News / about 1 year ago

Well, I for one, hope that email stays as complicated as described in the post. Otherwise my project that simplifies access to email accounts (https://emailengine.app) would get no traction :D. - Source: Hacker News / over 1 year ago

I'd like to know if anyone here can share some experience using https://emailengine.app in a larger environment, e.g. Managing / watching 100-200 email accounts and processing ~50.000-100.000 mails per day? Source: over 1 year ago

I had the same issues when I started with https://emailengine.app - just like Ghost, it’s an app written in Nodejs. I tried multiple distribution options at first and finally went with complete self containment. All modules are pre-installed during the publishing step and thus the user never needs to run npm. Or if you download the “compiled” single binary version you don’t even need node as it’s bundled with the... - Source: Hacker News / over 1 year ago

Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: about 1 year ago

If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: about 1 year ago

You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: over 1 year ago

Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 1 year ago

I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: almost 2 years ago