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Eloqua VS User.com

Compare Eloqua VS User.com and see what are their differences

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Eloqua logo Eloqua

Eloqua is a marketing automation and revenue performance management platform. Develop marketing campaigns with simple segmenting and filtering features. Track revenue down the marketing funnel to drive insights.

User.com logo User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
  • Eloqua Landing page
    Landing page //
    2022-10-09
  • User.com Landing page
    Landing page //
    2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

Eloqua

Website
eloqua.com
$ Details
-
Platforms
-
Release Date
-
Edit details

User.com

Website
user.com
$ Details
paid Free Trial
Platforms
Browser Cloud
Release Date
2015 January
Edit details

Eloqua features and specs

  • Comprehensive Campaign Management
    Eloqua offers a wide range of tools for managing email marketing campaigns, from segmentation to personalization and automation, providing marketers with robust capabilities to create and track campaigns effectively.
  • Advanced Analytics
    Eloqua provides detailed analytics and reporting features, allowing marketers to track the performance of their campaigns and understand customer behavior, enabling data-driven decisions.
  • Integration Capabilities
    Eloqua integrates with a wide variety of third-party applications, including CRM systems like Salesforce, allowing seamless data flow and enhancing overall marketing and sales alignment.
  • Scalability
    Eloqua is designed to handle the marketing needs of large enterprises, making it a scalable solution for growing companies that require robust and flexible marketing automation tools.
  • Lead Management
    With efficient lead scoring and nurturing features, Eloqua helps in effectively managing leads throughout the customer lifecycle, improving conversion rates and sales efficiency.

Possible disadvantages of Eloqua

  • Complexity
    Eloqua can be complex and challenging to use, especially for small teams or businesses with limited resources or experience in marketing automation, requiring significant time and training to manage effectively.
  • Cost
    As a premium enterprise solution, Eloqua can be expensive, particularly for smaller businesses or those with limited marketing budgets.
  • User Interface
    Some users report that the user interface is not as intuitive as other marketing automation platforms, which can slow down workflows and require more time investment in learning the system.
  • Customization Limitations
    While Eloqua offers a range of features, some users find that there are limitations in customization options, which can restrict specific business needs or advanced personalization efforts.
  • Support Challenges
    Users have reported that Eloqua’s customer support can be slow or difficult to navigate, which can lead to delays in resolving issues or implementing new features effectively.

User.com features and specs

  • Free Trial
    14-day free trial, no credit card required
  • Integrations
  • Analytics and Reporting
  • Easy to Set-up and use

Analysis of User.com

Overall verdict

  • User.com is considered a good choice, particularly for small to medium-sized businesses looking for a user-friendly and versatile automation tool. Its strong focus on customer engagement and communication makes it a valuable asset for companies seeking to enhance customer relationships.

Why this product is good

  • User.com is a platform that offers a suite of customer engagement and marketing automation tools. It is generally well-regarded for its ease of use, comprehensive feature set, including CRM functionality, email marketing, chatbots, and more. Its integration capabilities and customization options make it appealing for businesses aiming to improve customer communication and streamline marketing efforts.

Recommended for

  • Small to medium-sized businesses
  • Marketing teams seeking automation solutions
  • Businesses needing integrated CRM and email marketing capabilities
  • Companies aiming to improve customer engagement

Eloqua videos

+ Add

Eloqua Product Overview

More videos:

  • Review - Oracle Eloqua - My Eloqua Overview
  • Review - 4Thought Marketing's Health Check For Eloqua Overview

User.com videos

+ Add

Marketing Automation Software | User.com Overview

More videos:

  • Review - The Startup Branding Journey at User.com

Category Popularity

0-100% (relative to Eloqua and User.com)

Eloqua

User.com

Marketing Automation
100 100%
Marketing Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100
Email Marketing
43 43%
Email Marketing
57% 57
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Eloqua and User.com

Eloqua Reviews

The 36 Best Marketing Automation Tools to Use in 2020
As one of the most expensive tools on this list, it’s unlikely that Eloqua is going to be the first choice for your SaaS. Eloqua is primarily used by Enterprise level companies with more than 1,000 employees.
Source: encharge.io

User.com Reviews

"Pay 880$ per month" - Intercom
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).
Source: www.indiehackers.com
The 36 Best Marketing Automation Tools to Use in 2020
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:
Source: encharge.io

What are some alternatives?

When comparing Eloqua and User.com, you can also consider the following products

Adobe Marketo Engage - Adobe Marketo Engage is a tool that offers multi-channel marketing automation, campaign and leads nurturing, and analytics.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Pardot - Salesforce B2B marketing automation

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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