Eclipse AI allows you to plug in your voice-of-customer data from different channels (surveys, reviews, chat logs, phone logs, etc.). Eclipse AI then generates risk mitigations to reduce customer churn based on analysis of your voice-of-customer data and industry best practices.
Based on our record, Chattermill seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://chattermill.com - if you have the resources for it. Source: over 1 year ago