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Elevio VS Helpy.io

Compare Elevio VS Helpy.io and see what are their differences

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Elevio logo Elevio

Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
  • Elevio Landing page
    Landing page //
    2023-10-18
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

Category Popularity

0-100% (relative to Elevio and Helpy.io)

Elevio

Helpy.io

Customer Support
63 63%
Customer Support
37% 37
Help Desk
56 56%
Help Desk
44% 44
CRM
72 72%
CRM
28% 28
Customer Service
59 59%
Customer Service
41% 41

User comments

Share your experience with using Elevio and Helpy.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Elevio mentions (0)

We have not tracked any mentions of Elevio yet. Tracking of Elevio recommendations started around Mar 2021.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

What are some alternatives?

When comparing Elevio and Helpy.io, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

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