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Element.io VS NICE inContact

Compare Element.io VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Element.io logo Element.io

Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Element.io Landing page
    Landing page //
    2023-07-20
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Element.io videos

+ Add

RIOT : Riot.im : A New World Of Open Communication!

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Element.io and NICE inContact)

Element.io

NICE inContact

Communication
76 76%
Communication
24% 24
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Instant Messaging
100 100%
Instant Messaging
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Element.io and NICE inContact

Element.io Reviews

18 Best Discord Alternatives 2020 | Expert Reviews
Element, formerly known as Riot, is a great alternative to Discord with many of the same features and functions. What sets Element apart is that it was created using open-source software, which allows for customization and flexibility. Element is based on a reaction-based software called Matrix, which allows you to bring other communication channels into the app as well as...
Source: solutionsuggest.com
5 best secure private messengers
Neither Riot nor Matrix have been fully audited, although Olm and Megolm have been. Riot.im has been criticized the past for its rather basic user interface, but this no longer true. It still lags behind the futuristic flashiness of Wire, but Riot is now a highly capable messenger with functionality often compared to the corporate messaging workhorse, Slack.
Source: proprivacy.com
11 Alternatives to Whatsapp that Actually Respect Your Privacy
Formerly Riot.im, Element uses Matrix as a back end, and is an excellent chat app for those who like open source from end to end. Everything from the chat client, the chat protocol, and the video conferencing software are all open source, which is an important part of why Element is so respectful of your privacy. In the open source community, people are generally very...
Source: www.maketecheasier.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Element.io seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Element.io mentions (1)

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Element.io and NICE inContact, you can also consider the following products

Matrix.org - Matrix is an open standard for decentralized persistent communication over IP.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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