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Elastix VS NICE inContact

Compare Elastix VS NICE inContact and see what are their differences

AirDroid Business
AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Elastix logo Elastix

Elastix is an open source Unified Communications Server software that brings together IP PBX...

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Elastix Landing page
    Landing page //
    2022-10-10
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Elastix videos

+ Add

OVERVIEW OF ISSABEL IP-PBX & COMPARISON WITH ELASTIX IP-PBX | REVIEW |

More videos:

  • Review - Elastix miniUCS IP PBX Review / Unboxing
  • Review - Elastix microUCS IP PBX Review / Unboxing

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Elastix and NICE inContact)

Elastix

NICE inContact

VoIP
100 100%
VoIP
0% 0
Communication
10 10%
Communication
90% 90
Enterprise Communication
16 16%
Enterprise Communication
84% 84
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Elastix and NICE inContact

Elastix Reviews

We have no reviews of Elastix yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Elastix and NICE inContact, you can also consider the following products

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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