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Elastix VS Genesys

Compare Elastix VS Genesys and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Elastix logo Elastix

Elastix is an open source Unified Communications Server software that brings together IP PBX...

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Elastix Landing page
    Landing page //
    2022-10-10
  • Genesys Landing page
    Landing page //
    2023-09-13

Elastix videos

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OVERVIEW OF ISSABEL IP-PBX & COMPARISON WITH ELASTIX IP-PBX | REVIEW |

More videos:

  • Review - Elastix miniUCS IP PBX Review / Unboxing
  • Review - Elastix microUCS IP PBX Review / Unboxing

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Elastix and Genesys)

Elastix

Genesys

Enterprise Communication
36 36%
Enterprise Communication
64% 64
Communication
24 24%
Communication
76% 76
VoIP
100 100%
VoIP
0% 0
Call Center Software
0 0%
Call Center Software
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Elastix and Genesys

Elastix Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Elastix and Genesys, you can also consider the following products

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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