Software Alternatives, Accelerators & Startups

eFileCabinet VS Zendesk Support

Compare eFileCabinet VS Zendesk Support and see what are their differences

eFileCabinet logo eFileCabinet

. eFileCabinet Document Management Software is more than just “going paperless”. eFileCabinet is freedom, convenience, peace of mind, and profitability.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • eFileCabinet Landing page
    Landing page //
    2022-11-06
Not present

eFileCabinet videos

eFileCabinet Online 8 minute overview

More videos:

  • Demo - eFileCabinet 5 Minute Demo
  • Review - What's New at eFileCabinet 2019?

Zendesk Support videos

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to eFileCabinet and Zendesk Support)
Digital Asset Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Marketing Platform
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare eFileCabinet and Zendesk Support

eFileCabinet Reviews

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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing eFileCabinet and Zendesk Support, you can also consider the following products

Venngage - Join over 1 million people creating their own professional graphics with our easy to use infographic maker. Sign up for free and choose from 1000+ infographic templates.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pics.io - Pics.io is a cloud service that people can use to manage their creative content and files, collaborate with their peers on this content, and then share it with their clients. Read more about Pics.io.

Zoho Desk - Industry's first context-aware Helpdesk Software

Bynder - Bynder is a cloud-based digital asset management solution for marketing professionals looking to simplify how they manage digital content via one central portal.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.